Due to limited laboratory supplies, COVID-19 tests are being prioritized by greatest need, for example, hospitalized patients and sick healthcare workers. It may take 2-5 days for your test to be completed. While waiting for the results, you need to stay home and away from public places. You should also try to stay in a single room in your home and away from others living with you.
If the test is positive, you have COVID-19. You will be contacted by the Intermountain COVID-19 Remote Patient Monitoring team and instructed to remain on home isolation, in accordance with CDC guidelines, until notified when you can discontinue home isolation. You may also be contacted by the Utah Department of Health to assess if any of your close contacts may have been exposed to the virus. If your symptoms get worse, contact the COVID-19 Hotline 844-442-5224. If you are told to go to the Emergency Room, please call ahead or notify the 9-1-1 dispatcher that you have COVID-19.
If the test is negative, you likely do not have COVID-19 at this time, but you still may have a different illness that can spread to other people (like Influenza, or the Flu) and could still be at risk for getting COVID-19. We still ask that you stay away from other people to limit the spread of illness.
You may have COVID-19, but a test was not recommended based on current guidelines. You will need to remain on home isolation, in accordance with CDC guidelines, until notified when you can discontinue home isolation. If your symptoms get worse, contact the COVID-19 Hotline 844-442-5224. If you are told to go to the Emergency Room, please call ahead or notify the 9-1-1 dispatcher that you may have COVID-19.
It is also possible that you do not have COVID-19. Even if you were not tested today, please remember that you still have an illness that can spread to other people. Staying at home and avoiding all contact with other people is the best way to do this.
You can use Intermountain Healthcare’s new My Health+ digital health app to get your COVID-19 test results as soon as they are available. My Health+ is an expanded and improved version of Intermountain’s My Health patient portal.
- Download the My Health+ app from the App Store or Google Play or access the My Health+ web experience at intermountain.com/myhealthplus.
- Login using your existing My Health username and password. If you don’t have one, simply create a My Health+ account online or in the app. To access the records of those you care for, such as children or dependents under 18, please call 1-800-442-5502 for account support.
- Explore the app and view your test results. Beyond COVID-19, My Health+ can help you easily find, manage, and pay for care in the future.
To Get Your Test Results
- Select “Health Record” then “Test Results.”
- If your COVID-19 results are in, select them.
- From there, you can easily download and print your test results yourself or email them.
- Please stay at home except to received medical care. Do not go to work or public areas, and avoid using public transportation
- Even if you don’t have symptoms, such as a cough, you should wear a mask until you are released from home isolation monitoring because you can still spread the virus to others.
- Clean and disinfect surfaces that you touch and keep others from touching those surfaces.
- Frequently wash your hands with soap and water for 20 seconds. If soap and water aren’t available, use an alcohol-based hand rub (with at least 60% alcohol).
- Drink plenty of fluids and rest.
- Avoid touching your eyes, nose, and mouth with unwashed hands. Cover your cough or sneeze with tissue and throw it in the trash. Wash your hands afterwards.
Here are some of the reasons you should see a medical provider sooner:
- You are having trouble breathing
- You are breathing very fast
- You are very weak and unable to stand
- Blue color around the lips or face