Intermountain Healthcare believes that engaging patients in their personal care choices leads to the best clinical results and highest possible satisfaction. Transparency is central to that process, and we provide objective patient feedback about our hospitals to help people choose the Intermountain facility that will be the best possible fit to meet their individual needs.
HCAHPS Star Ratings
Patients provide feedback about their hospital experience as part of the nationally standardized Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey developed by the Centers for Medicare and Medicaid Services (CMS). CMS publishes star ratings based on the HCAHPS survey responses to make it easier for consumers to compare hospitals and spotlight excellence in healthcare quality. Star ratings are updated every three months on the Hospital Compare website.