The media team for Intermountain Healthcare hospitals in northern Utah and Idaho is available to help facilitate interviews with medical experts and researchers, as well as patients. The following information will help you obtain the information you are seeking, without compromising patient privacy.
Interviewing Experts or Researchers
If you are interested in arranging an interview or photo shoot with a medical expert or researcher at Intermountain's hospitals in northern Utah or Idaho, contact our media team.
If you are interested in checking on the status of a patient, or making arrangements to interview a patient currently at our facility, please review our media policy, which explains what information we are able to provide, without compromising the privacy of our patients.
Media Policy for Reporters Visiting the Hospital
- All media visits to the hospital, either with a patient or member of our staff, must be arranged through the media team.
- To protect the privacy of all our patients and their families, a member of the public relations staff must accompany reporters, film crews and photographers while on our hospital campus.
- Written consent from the patient’s legal representative must be obtained through the media team prior to any interview, filming, or photo-shoot taking place.
- Under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, we cannot give any more information than a one-word condition on a patient’s medical status. However, the reporter must provide the patient’s first and last name to the public relations representative BEFORE the following descriptors* are provided:
- Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
- Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
- Fair: Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
- Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
- Discharged: The patient was treated and released from the facility.
- Undetermined: Patient is awaiting physician assessment.
- Treated and Released: The patient was treated in the facility and released.
- Deceased: The patient has died. Note: The death of a patient may be reported by the hospital, following notification of next of kin. Information about the cause of death must come from the patient's physician, and its release must be approved by the decedent's personal representative (next of kin or legal representative). Hospitals cannot share information with the media on the specifics about sudden, violent or accidental deaths, as well as deaths from natural causes, without the permission of the decedent's personal representative.
* The term "stable" should not be used as, or in conjunction with, a condition.
Patient Rights and Privacy
At Intermountain hospitals, we are committed to the comfort of our patients and protecting their privacy. Under HIPAA guidelines, patients can choose to "opt out" of providing any information about their hospital stay. The patient has the option to expressly state that he or she does not want information released – including confirmation of his or her presence in our facility.