Primary Children's Hospital - Salt Lake City

  • About
  • Your Visit

Behavioral Health

This department offers

  • Pediatric behavioral health
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The Behavioral Health programs at Primary Children’s Hospital offer a team of professionals to help understand your child and family’s unique, individualized needs. We offer a wide range of services to treat your family at the right level of care. If your child's needs increase or decrease, we can modify your treatment plan to accommodate them. In addition to this, we offer several unique resources, including speech therapy, recreational therapy, and occupational therapy.

Families can access our Assessment, Referral, and Consultation services (ARCS) through a centralized entry point into care by calling (801) 313-7711. An Intake Specialist will help determine options for your next steps. Anyone can call ARCS to access resources and learn more about the different treatment options that are available. This simple step allows you to access our entire service line and community resources with one call.

woman on phone
Getting started

Assessment, Referral, and Consultation services

Families can access our Assessment, Referral, and Consultation services (ARCS) through a centralized entry point into care by calling (801) 313-7711. An Intake Specialist will help determine options for your next steps. Anyone can call ARCS to access resources and learn more about the different treatment options that are available. This simple step allows you to access our entire service line and community resources with one call.

(801) 313-7711
Girl smiling

Our programs

We provide extraordinary care to children and adolescents ages 2 - 18, along with their families, who are experiencing behavioral health symptoms. Our team consists of professionals who are experts in treating children and adolescents:  child and adolescent psychiatrists, nurse practitioners, nurses, psychologists, and mental health therapists. We offer a broad range of services, from outpatient treatment to inpatient psychiatric hospitalization. 

We are committed to providing patients and families with evidenced-based care and ensure our teams are trained and well skilled in the most up-to-date practices. We use outcome measures to help us understand if treatment is effective.

Our team will work with you and your child to set goals and strategies, along with setting timelines to accomplish these goals. We will communicate with both you and your child on progress. This will ensure we maximize our time together, resulting in the best possible outcome. 

What sets us apart

We provide behavioral health services for youth, including unique Med Psych care and day treatment with nursing support.

Dialectical Behavioral Therapy (DBT) program,

Our Wasatch Canyons campus offers a comprehensive DBT program, including individual therapy, multi-family group sessions, phone coaching, and a consultation team. DBT effectively treats persistent mental health issues and serves as a step-down from higher care.

Psychiatry/Psychology (Med Psych) Program

The Med Psych Program at Primary Children’s assesses and treats psychiatric and psychological symptoms alongside medical conditions. This unique service is only available at Primary Children's Hospital within the Intermountain West region.

Centralized entry point into care

ARCS is our centralized entry point for care. Call 801-313-7711 to speak with an Intake Specialist who will guide you through service options for your child. Access our full range of services and community resources with just one call.

Overview of programs

We're committed to helping you navigate behavioral health challenges

The Crisis Services Team provides crisis response and stabilization for children, adolescents, and their families that is tailored to their individual and family needs. Once stabilized, the team provides a safe and seamless transition back into lower levels of care within the community and help building patient and family relationships within the behavioral health system.

The Inpatient Psychiatric Unit is a 24-hour-a-day program for short-term stabilization. While in this program, children and adolescents will attend multiple group therapy sessions a day, focused on coping skills and gaining better insight into their thoughts, behaviors, and actions. Children and adolescents will participate in individual and family therapy several times during their stay and meet with a medication provider daily. Children and adolescents will also engage in quiet time every day to help strengthen independence, autonomy, and interpersonal growth. The program offers three meals and snacks a day.

Day Treatment Programs

The day treatment program consists of 40+ hours a week of intensive behavioral health treatment. During this time, children and adolescents attend an accredited school located on the property of the program. While in the day treatment program, children and adolescents participate in multidisciplinary groups several times a week, as well as weekly individual and family therapy sessions. Children and adolescents will also meet with a medication provider and receive medications, if appropriate. The day treatment program also offers psychological testing when indicated. While in day treatment, breakfast, lunch, and snacks are provided.

Intensive Outpatient Program

IOP offers several hours of focused treatment condensed into a relatively short amount of time. This allows families the opportunity to maintain an established schedule and home life, while still allowing their child to receive high levels of treatment. While in IOP, children and adolescents will participate in an intensive group at least three afternoons a week. This program is led by a licensed clinician and a recreational therapist. The group also involves family participation, which allows parents and caregivers the opportunities to learn new skills and practice these skills with the help of a therapist.

The Community Service team aims to deliver accessible, effective, community-based behavioral care and support. We focus on accessible, evidence-based practices and collaborate with affiliate community partners including primary care providers. The Medical Psychiatry/Psychology Service assesses and treats a patient’s contributing psychiatric and psychological factors in the context of their medical condition.

Outpatient therapy or medication management appointments last 30 – 60 minutes, depending on the type of appointment. During this time children and adolescents will have an opportunity to meet with the provider individually to discuss experiences, thoughts, emotions, and any concerns. Often during an outpatient visit, parents will have an opportunity to meet with the provider as well.

If a child or adolescent is coming for a testing appointment, the child and parent will typically meet with a psychologist three times. The first appointment will last for 50 – 60 minutes and will involve the psychologist gathering more information about the child. The second visit will involve the psychologist completing the testing and could last two or more hours. The third appointment will involve the psychologist informing parents of the results of the testing, including recommendations and next steps.  

The Adolescent Partial Hospitalization Program provides multidisciplinary mental health treatment to adolescents in crisis. Through three main treatment approaches, the goal is to help patients develop strategies for managing difficult situations without re-entering crisis. The program includes an initial assessment by a psychiatric nurse practitioner/psychiatrist and therapist, the provision of daily individual therapy, follow-up visits to assess biological interventions, and four sessions of group therapy per day. We provide high-quality and targeted care for patients who are interested in pursuing recovery. A typical length of stay is 5-7 days.

Boy learning with teacher

What to expect

Contacting Assessment, Referral, and Consultation Services  

An Intake Specialist will speak to a legal guardian over the phone for 15 minutes to gather more information about the current concern. This will help to ensure the Intake Specialist creates the best plan for you. Callers will want to have their insurance card available during this call.

Your Appointment  

On the day of your appointment, please remember to have your child attend with you. In addition to this, we will need you to bring all necessary paperwork/documentation. Lastly, please arrive 15 minutes early. We encourage you to come with a list of questions and a list of goals or areas on which you would like to work. Feel free to ask the Intake Specialist more questions regarding your first visit/admission.

Children are often most apprehensive about separating from their parents. The provider will assess the situation and determine how comfortable your child is with talking with them alone. Adolescents tend to be the most apprehensive about 1) talking to a "stranger" and 2) what the provider will share with his/her parents. All our providers specialize in working with children and adolescents. They are skillful in building rapport and trust with clients, which help clients feel safe and open talking about their emotions and behavioral health needs. Additionally, the provider will share with both the client and the family the confidentiality policy and how this impacts the child and the family.

Parents are most apprehensive about whether treatment will have an impact on their child. Parents can help decrease this apprehension by engaging in open and honest communication with the provider. It is recommended to talk with the provider about goals and areas of concern. This ensures we are on the same page and working towards the same goals.

Before Treatment: We will ask you to fill out paperwork and provide us with some additional documentation, including but not limited to: previous testing or treatment records, custody agreements/legal documents, a copy of a physical examination, a copy of immunizations, and school records.

After Treatment: Once your child has met their individualized treatment goals, we will provide you with some additional recommendations, as well as connect you to additional services. We can provide clinical documentation for new providers and schools. With your written permission, we can also collaborate with your new providers/programs and schools to help ensure a seamless transition.

Your care team

While receiving treatment your child will have a treatment team that consists of multiple disciplines. We use evidence-based practices in order to provide the best possible treatment outcomes for your child. The members of the treatment team will depend on which services your child is receiving but could include:  

  • Board Certified Child & Adolescent Psychiatrist/Advanced Practice Provider:  
    Evaluate medications while in treatment and work with the care team to meet individualized goals. 
  • Licensed Mental Health Therapist:  
    Masters level clinicians (LCSW, CHMC) who work with patients on an individual basis as well as with families, working towards individualized therapeutic goals. 
  • Psychologist:  
    Doctorate level clinician qualified to complete psychological testing to clarify diagnosis.  
  • Pharmacist:  
    Provides medication reconciliations and recommendations for patients needing medication management. Also provides medication education to patients and their families as well as to the care team.  
  • Registered Nurses:  
    Provides daily assessment and screening for patient health and safety concerns as well as medication administration. 
  • School Teachers:  
    Licensed educators in Day Treatment who work with the patient to ensure that educational needs are being met. These educators work under a principal and the fully accredited school on campus.  
  • Recreational Therapists:  
    Focuses on improving the functionality of the patient while focusing on skill building and interactive recreational activities. 
  • Occupational Therapist:  
    Provides services for patients in need of assistance in areas such as self-care, eating, fine and gross motor skills, sensory, and play and social skills. 
  • Speech Therapist:  
    Provides services to patients in need of assistance with ability to express thinking and feeling, as well as the ability to understand verbal instruction.  
  • Dietitian:  
    Monitors individual nutritional needs and makes recommendations to treatment team. 
Primary Childrens Behavioral Health Wasatch Campus
Digital rendering of the new Primary Children's Behavioral Health Campus
Behavioral Health

Building a New Behavioral Health Center

We’re excited to announce the construction of a new Primary Children’s Hospital Behavioral Health Center in Taylorsville, Utah. This campus will continue to provide our existing mental health services, as well as expand our programming. Construction is underway, stay tuned for more updates!

New services offeredNew services offered (spanish)

Matt's Place

A Service of Intermountain Primary Children's Hospital

The recently acquired Matt’s Place, now a service of Intermountain Primary Children’s Hospital, is a clinic that is focused on helping families and individuals with social and behavioral struggles, and those on the Autism Spectrum. Matt’s Place will assist families and individuals ages 3-21 work through challenging behavioral disorders in a day treatment setting, intensive outpatient programming, and outpatient appointments.

Frequently Asked Questions

Answering common questions about our behavioral health services

We are contracted with several different insurance providers. Some of these include SelectHealth, EMI, PEHP, DMBA, and BCBS. Please call our Assessment, Referral, and Consultation Services team if you have questions on our insurances.

We recommend you call your insurance to verify your mental health benefits. Each insurance plan has a different amount of coverage, and each plan is unique with who is considered in-network with the plan. When you call the insurance, please verify the provider you are scheduled with is in network with your insurance. You will also want to verify your mental health benefits. We can work with out-of-network insurance as well. We recommend you contact your insurance and learn about your out of network benefits.

We ask the legal guardian to attend the first appointment/admission. After this you may be able to have another trusted adult bring the child to appointments.

Yes, please be sure to bring your child with you to each appointment unless the provider states otherwise.

Yes, we need a legal guardian to attend the first appointment. The guardian will be required to sign consent forms and will provide the treating clinician/team with a good history of the child or adolescent. We will also want to talk with the legal guardian about goals and timelines for treatment.

Treatment is individualized to each child, adolescent, and family. During the first appointment/admission we will work with you on setting treatment goals. Once these goals have been accomplished, we will begin discussing discharging your child or adolescent from treatment.

Depending on the service, outpatient appointments could last between 30 minutes to a few hours. If you are admitting to IOP, day treatment or the inpatient unit, the admission may be a couple of hours.

All our providers specialize in working with children, adolescents, and families. Some providers specialize in certain types of diagnoses or certain types of treatment modalities. The Assessment, Referral, and Consultation Services team will match your child to the clinician who best fits your child’s needs.

We encourage being upfront and honest with your child or adolescent. Let your child know you care about them and are interested in ensuring they have the support they need. Let them know they are not alone, and you also want to learn the best way you can support them.

Anxiety 

Attention-Deficit/Hyperactivity Disorder (ADD/ADHD)

Autism Spectrum Disorder 

Depression/Mood Dysregulation 

  • America’s Anxiety and Depression Association
  • Raising a Moody Child: How to Cope with Depression and Bipolar Disorder by Mary A. Fristad and Jill S. Goldberg Arnold 
  • The Whole Brain Child by Daniel Segal and Tina Payne Bryson 

Education Questions/Learning Challenges 

Enuresis 

Mindfulness/Self-Help 

  • Get Out of Your Mind and Into Your Life; The New Acceptance and Commitment Therapy by Steven C. Hayes 
  • The Gifts of Imperfection by Brene Brown 

Parenting

Pharmacogenomics Testing

Sleep 

  • Say Good Night to Insomnia by Gregg Jacobs 
  • Why We Sleep by Matthew Walkers 

Suicide 

  • Zero Suicide  

Trauma 

  • The National Child Traumatic Stress Network  
  • Hope for Healing: A Parent’s Guide to Trauma and Attachment by the Association of Treatment and Training in the Attachment of Children (ATTACh) 
  • Reparenting the Child who Hurts: A Guide To Healing Developmental Trauma and Attachments by Christine Gordon and Caroline Archer 

US News and World Report Award

National recognition

Intermountain Primary Children's Hospital is ranked by U.S. News & World Report as one of the nation's best children's hospitals in 11 of 11 pediatric specialties, including behavioral health.