Primary Children's Hospital - Salt Lake City

  • About
  • Your Visit
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Visiting and staying at Primary Children's

Whether you're visiting, have a child being admitted overnight, or are staying with us for a longer period, we are committed to making your experience the best it can be.

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Destination Services

We're here to help

Our hospital campus was designed with you in mind, offering many services to make your visit or long-term stay as comfortable as possible. From convenience to care, you'll find on-site cafés, a gift shop, a community pharmacy, spaces for activities, and support services at the bedside. We're here to meet the needs of your child and their support system. 

destinationservices@imail.org
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Visiting our campus

Parking and valet

Primary Children's Hospital is located in the hills of downtown Salt Lake City, on the University of Utah campus. Onsite parking is available free of charge in self-park garages at the main hospital building at 100 Mario Capecchi Drive and the Eccles Outpatient Building at 81 Mario Capecchi Drive. Free valet is also available outside both buildings.

Campus map
hospital patient with a bedside visitor
Visiting our campus

Guests and patient visitors

To keep the care environment as safe as possible, we have implemented guidelines for all visitors (people who aren’t patients or hospital caregivers). Generally, visitors to the campus should be in good health and practice proper sanitation. Guidelines (including age and masking rules) will change and shift during flu and RSV season to further protect those who need it most, so please call ahead to get the latest information.

Visiting guidelines

Safety and security

The health, safety, and security of patients and their families is our number one priority. Please follow security regulations that are posted or explained to you, as they are in place to protect your child and your family during your stay at the hospital. If you have a security concern, contact us.

(801) 662-1000

While you're here

Along with our cafés, we offer several places for you to explore.

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Aspen Park Café - Lobby main hospital

Breakfast, hot entrees, fresh ​salads, pizza & pasta, grill items, and ​grab-and-go items. Open weekdays ​6:30am to 2am and weekends 7am to ​12am.

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Mountainside Café - Lobby Eccles Outpatient Building

Serving breakfast, coffee, pastries, grill ​items, pizza, main entrees, gelato, and ​grab-and-go items. Open weekdays ​7am-2pm.

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Treehouse Café - Lobby main hospital

Serving coffee, pastries, and ready-to-​eat sandwiches. Open weekdays ​6:30am-10pm and weekends 6:30am-​2pm.

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The Shoppe - Lobby, main hospital

Our gift shop features items to bring comfort and a smile to patients of all ages. Open weekdays 8am-6pm, and weekends 9am-3pm. Call 801-662-6565.

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Kid's Clubhouse - Lobby, Eccles Outpatient Building

Supervised ​playroom for potty-trained siblings ages 2 or older, available while parents are in ​appointments. Scheduling: 801-662-​718

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Meditation room

Where you can come and rest, our meditation room is open 24/7 for ​reflection, prayer, and peace. 

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Community Pharmacy - Lobby, main hospital

Our outpatient community pharmacy serves children and ​adults and is a great place to get medications for the whole family. Call us at 801-662-1680

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Car seat checks

Most car seats are ​installed incorrectly - our community health ​team educates families on how to install ​car seats properly. Call (801) 662-CARS.

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Ronald McDonald Family Rooms

The Ronald McDonald Family Rooms ​feature quiet spaces, ​computers, laundry, showers, ​and kitchens. Call ​extension 25820 for hours and info.

Convenient location

Local resources

Primary Children's Hospital is located in downtown Salt Lake City, which features convenient public transportation, delicious restaurants, great shopping, beautiful hiking, and other fun activities for the family. Our team has created a convenient resource guide detailing our recommendations in the area.

Salt Lake City resourcesSalt Lake City Recursos
downtown salt lake city utah

Staying nearby

Many families travel from outside the area to be treated at Primary Children's Hospital and need a local place to stay. From hotels and RV parks to the Ronald McDonald House, there are options to make your stay as easy as possible.

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Get support

Family 2 Family

The Family 2 Family Peer Mentor Program supports parents or guardians of current hospital patients by connecting them with another parent who has been through similar experiences. Parents can voice their concerns, worries, and frustrations with someone who will understand their situation.

Learn more
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Coordinated scheduling

Many at Primary Children’s Hospital require care from more than one physician or service. To help families, we offer a coordinated scheduling service for patients with 3 or more clinic appointments during their visit to Primary Children’s Hospital. Our goal is to use your time with us as efficiently as possible and minimize travel to the hospital. Scheduling specialists will verify appointment needs, availability with parent/guardian, and answer questions about which appointments can and cannot be coordinated. They will make every effort to coordinate appointments in a short period of time (i.e. 4 appointments over 1 or 2 days).

Call us to learn more and schedule your appointments.

(801) 587-0462

More tools to manage your family's care

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Care comments

Our vision is to be a model health system by providing extraordinary care and superior service at an affordable cost. If you or a loved one have a care comment, please let us know via the link below, or give us a call at (855) 442-7855.

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