Your visit

little girl wearing overalls smiling at the camera

Visiting and staying at Primary Children's

Whether you're visiting, have a child being admitted overnight, or are staying with us for a longer period, we are committed to making your experience the best it can be.

Destination Services

Parking and valet

Primary Children's Hospital is located in the hills of downtown Salt Lake City, on the University of Utah campus. Onsite parking is available free of charge in self-park garages at the main hospital building at 100 Mario Capecchi Drive and the Eccles Outpatient Building at 81 Mario Capecchi Drive. Free valet is also available outside both buildings.

Campus map

Visiting our campus

Guests and patient visitors

To keep the care environment as safe as possible, we have implemented guidelines for all visitors (people who aren’t patients or hospital caregivers). Generally, visitors to the campus should be in good health and practice proper sanitation. Guidelines (including age and masking rules) will change and shift during flu and RSV season to further protect those who need it most, so please call ahead to get the latest information.

Visiting guidelines

Safety and security

The health, safety, and security of patients and their families is our number one priority. Please follow security regulations that are posted or explained to you, as they are in place to protect your child and your family during your stay at the hospital. If you have a security concern, contact us.

(801) 662-1000

While you're here

Along with our cafés, we offer several places for you to explore.

Aspen Park Café - Lobby main hospital

Breakfast, hot entrees, fresh salads, pizza & pasta, grill items, and grab-and-go items. Open weekdays 6:30am to 2am and weekends 7am to 12am.

Mountainside Café - Lobby Eccles Outpatient Building

Serving breakfast, coffee, pastries, grill items, pizza, main entrees, gelato, and grab-and-go items. Open weekdays 7am-2pm.

Treehouse Café - Lobby main hospital

Serving coffee, pastries, and ready-to-eat sandwiches. Open weekdays 6:30am-10pm and weekends 6:30am-2pm.

The Shoppe - Lobby, main hospital

Our gift shop features items to bring comfort and a smile to patients of all ages. Open weekdays 8am-6pm, and weekends 9am-3pm. Call 801-662-6565.

Kid's Clubhouse - Lobby, Eccles Outpatient Building

Supervised playroom for potty-trained siblings ages 2 or older, available while parents are in appointments. Scheduling: 801-662-718

Meditation room

Where you can come and rest, our meditation room is open 24/7 for reflection, prayer, and peace.

Community Pharmacy - Lobby, main hospital

Our outpatient community pharmacy serves children and adults and is a great place to get medications for the whole family. Call us at 801-662-1680

Car seat checks

Most car seats are installed incorrectly - our community health team educates families on how to install car seats properly. Call (801) 662-CARS.

Ronald McDonald Family Rooms

The Ronald McDonald Family Rooms feature quiet spaces, computers, laundry, showers, and kitchens. Call extension 25820 for hours and info.

Other nearby restaurants and activities

Convenient location

Local resources

Primary Children's Hospital is located in downtown Salt Lake City, which features convenient public transportation, delicious restaurants, great shopping, beautiful hiking, and other fun activities for the family. Our team has created a convenient resource guide detailing our recommendations in the area.

Salt Lake City resources Salt Lake City Recursos

Staying nearby

Many families travel from outside the area to be treated at Primary Children's Hospital and need a local place to stay. From hotels and RV parks to the Ronald McDonald House, there are options to make your stay as easy as possible.

Ronald McDonald House

The House features comfortable lodging, food, transportation, and more - all free of charge for families of pediatric patients at Primary Children's.

Local hotels

There are many hotels near the hospital and surrounding area. Many offer discounts, so be sure to ask about medical rates when booking.

RV parking

There are several RV parks in the area that we recommend.

Get support

Family 2 Family

The Family 2 Family Peer Mentor Program supports parents or guardians of current hospital patients by connecting them with another parent who has been through similar experiences. Parents can voice their concerns, worries, and frustrations with someone who will understand their situation.

Learn more

Coordinated scheduling

Many at Primary Children’s Hospital require care from more than one physician or service. To help families, we offer a coordinated scheduling service for patients with 3 or more clinic appointments during their visit to Primary Children’s Hospital. Our goal is to use your time with us as efficiently as possible and minimize travel to the hospital. Scheduling specialists will verify appointment needs, availability with parent/guardian, and answer questions about which appointments can and cannot be coordinated. They will make every effort to coordinate appointments in a short period of time (i.e. 4 appointments over 1 or 2 days).

Call us to learn more and schedule your appointments.

(801) 587-0462

More tools to manage your family's care

Language services

Billing

Financial assistance

Medical records

Patient portal

Report a concern

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Care comments

Our vision is to be a model health system by providing extraordinary care and superior service at an affordable cost. If you or a loved one have a care comment, please let us know via the link below, or give us a call at (855) 442-7855.

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