No, you don’t need to make an appointment. Our access centers are like emergency rooms, you can walk in and wait to be seen.

One of our nurses will check you in and may have you change into a gown. We’ll put your clothing and belongings into a secure locker for you to ensure safety for everyone. Then you’re ready for a medical evaluation.

We’ll show you to a room where you'll meet with a caregiver who will ask you some questions and do a brief medical exam. This helps us make your care team aware of any other medical conditions that need to be addressed as part of your treatment plan.

After being medically cleared you’ll meet our crisis worker — a licensed mental health practitioner who is trained in mental health crises. They'll talk to you about what brought you in and the best options for your treatment.

After meeting with the crisis worker, our psychiatrist (as available) may need to see you to talk about further treatment as well as medication options.

You and your care team will decide on a treatment plan. Most people either go home with a follow-up plan or stay for a 24-hour monitoring period. If you do need to be admitted into inpatient care, it will be included as part of your treatment plan. Learn more about our inpatient care.

Next steps after a long, or short stay, for inpatient mental health care, could include an Intensive Outpatient Program (IOP). An IOP can be used as a transition from inpatient psychiatric care or as an option for addition therapy services.