Dealing with a cancer diagnosis can be many things: frightening, stressful, surprising, confusing, and the list goes on. One thing it usually isn’t—easy. Our team is here to help you so that your treatment and care experiences are seamless, uncomplicated, and tailored to your needs. We're here to coordinate your care and guide you through the following process, informing you of every step and providing answers to your questions along the way:
Step 1: Call to Schedule
After diagnosis, it’s natural to be anxious about scheduling treatment. You may have concerns about what the treatment entails, potential side effects, and turnaround times from scheduling to completing treatment. You may also have questions about things like insurance coverage or clinical trials. Your time and your questions are valuable to us. When you call to schedule your visit, we’ll do everything we can to put you at ease and provide you with informative, efficient, and timely coordination of care throughout your treatment experience.
What you’ll need:
- Full name, contact information, date of birth, and diagnosis
- Result of biopsies, X-rays, or other diagnostic studies
- Information about prior treatment for your current illness
- Primary medical insurance carrier
Find the nearest location to you.
Step 2: Prepare for Your Visit
The representative who schedules your appointment will give you information about medical records, insurance, and other details we’ll need to have before your first appointment. We also recommend that you bring a list of questions to ask your doctor at your first appointment. If you can, have a family member or friend come with you to participate in the discussion, take notes, or just listen and provide support.
Step 3: Your Visit and Treatment
On your first visit, you will meet the medical team who will be caring for you including the Radiation Oncologist and Nurse. The nurse may ask you to complete a health history, and the doctor will review your history, examine you, and possibly order additional tests. For a list of our services applicable to your individual treatment plan, click here.
Step 4: After Treatment
After treatment is completed, follow-up appointments will be scheduled so that your radiation oncologist can make sure your recovery is proceeding normally and can continue to monitor your health status. Your radiation oncologist may also order additional diagnostic tests.
Remember to also sign up for our online portal for patients, called MyHealth, which allows you to send secure messages right to your doctor’s office, manage your appointments, keep track of your medications, view your lab results, make changes to your personal information, and manage your bills. Best of all? You can access all of this from your home computer or smartphone.
Step 5: Let Us Support You
It’s important to all of us that we care for your total health in addition to treating your cancer. We offer support groups, financial assistance, wellness programs, and a number of other services to support you in every way we can.
If you have questions after an appointment or a treatment, don’t hesitate to contact a member of your healthcare team. We’re here to help, every step of the way.