Course Curriculum

Courses provided by the Leadership Institute focus on facilitating shared learning around trusted, principle-based healthcare leadership and decision making.


Our faculty brings together a wealth of knowledge from various walks of life and careers. Learn more about the different strengths our faculty members bring to the team.

Developing Trusted Leaders™

Learn more about trusted leadership through videos, articles, and more by our faculty and alumni. 


Focus of the Intermountain Healthcare Leadership Institute

The Intermountain Healthcare Leadership Institute is designed to develop trusted leaders. 


The Institute is designed for mid-career, experienced health system leaders who possess the potential to make significant positive impacts on their organizations culture, strategy, and outcomes. Participants learn in an immersive and interactive environment from one another and from highly experienced and nationally recognized thought leaders.

"We focus on timeless principles to develop trusted leaders at the intersection of clinical and operational excellence."  
- Charles W. Sorenson, MD, FACS 
President and CEO Emeritus, Intermountain Healthcare
Founding Director, Intermountain Healthcare Leadership Institute

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Why This Program

Many not-for-profit and academic health systems provide excellent leadership training for their key executives focusing on strategy, innovation, finances, corporate restructuring, improving revenue cycle and supply chain operations, mergers and acquisitions, clinician burn-out, social determinants of health, and so on. Leadership competencies in these areas are important, which begs the question: Why should we attend the Developing Trusted Leaders program?


The short answer is we focus on the critical competency of leadership itself. That is, how to become a more effective and trusted leader who will create positive, significant, and lasting change in your organization and in healthcare generally.


Furthermore, we do so in a manner that cannot be duplicated in an in-house course. The Developing Trusted Leaders program is designed as a capstone leadership development experience to augment a healthcare institutions’ own leadership development programs.

What Makes Our Program Unique


The Faculty


Participants interact with thought leaders and master teachers from Harvard University, University of Notre Dame, University of Michigan, Stanford University, University of Maryland, and other respected institutions who bring diverse and inspiring perspectives to class instruction, discussions, and small group exercises. Some of our faculty are published authors, many are well-known internationally, several have won numerous national awards, others have led highly complex organizations, all are recognized experts in their specialties, and each one is committed to the values that drive this Institute.


See the faculty page for additional information.




Who Should Attend?


The program is designed for mid-career, experienced health system leaders who possess the potential to make significant positive impacts on their organization’s culture, strategy, and outcomes. The Institute strives to balance the number of clinical and administrative leaders to facilitate effective learning.




A Highly Immersive, Interactive, Learning Environment


We place a heavy emphasis on interactive instruction, case-study discussion, small-group learning and problem solving, shared learning, individual assignments, and reflection, supplemented by coaching opportunities. The program creates an environment of collaborative learning, simulation, reflection, and imagination and includes wellbeing practices to support holistic and sustainable leadership.




The Curriculum


We focus on timeless leadership principles to develop trusted leaders at the complex intersection of clinical and operational excellence.

Organizational gurus, academic leaders, respected business authors, human relations experts, and other knowledgeable leaders teach the importance of developing leaders who not only possess necessary competencies, but the moral force, courage, character, and emotional intelligence to inspire and connect in authentic ways that create trust. It is that combination of character and competence that captures both minds and hearts and that is at the core of great leadership.

The good news is those value-based leadership skills can be taught, enhanced, and more fully developed.


See a more detailed description of the course curriculum.






During the in-person weeks participants take part in simulation activities in our advanced, specially designed Leadership Simulation Center.

The Simulation Center includes mock boardrooms, offices, and elevator in which to practice healthcare leadership scenarios. These realistic scenarios provide participants the opportunity to apply newly acquired knowledge, practice important competencies, observe the performance of colleagues, and benefit from powerful and constructive debriefings led by skilled simulation faculty.




The Results


The following results represent evaluations from all previous cohorts collectively and are based on a 5-point scale with 1 being the lowest possible score and 5 being the highest possible score.


I would recommend the program to others in my organization. – 4.96

I found the program to be applicable to my work or performance. – 4.93

Attending this program was worth the time and effort required. – 4.96

I felt the faculty had a genuine interest in my leadership development. – 4.96

I was able to develop valuable learning relationships with my peers in the program. – 5.0

The program was appropriately challenging. – 4.78






The Leadership Institute is committed to our participant's' safety. It is expected that all participants will be current on COVID vaccinations, will follow CDC guidelines, as well as local policies. We will monitor emerging epidemiological trends and adjust as needed to ensure the safety of our participants, faculty, and staff.



Program Benefits


For Healthcare Organizations:

  • Develop trusted leaders who help lead positive lasting change.

  • Further development of key leaders who strengthen the organization’s culture and leadership team through objective, timeless, and evidence-based principles.

  • Increased competency and loyalty of leaders who understand and appreciate their organization’s commitment to their career path.

  • Increased networking and learning with leaders at other highly respected health systems.

  • Participants who are better prepared for additional leadership responsibilities.

  • Gain valuable perspectives and insights from other highly respected non-for-profit and academic health systems.

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For Participants:

  • Lead with conviction grounded in a trusted, personal leadership brand.

  • Better understanding of personal strengths and opportunities for continued improvement.

  • Increased confidence and effectiveness in leading change.

  • Improved ability to influence positive change, increase performance, and accelerate progress in realizing their organization’s mission.

  • Expanded network of national experts, respected peers and mentors, and an increased ability to lead and mentor others.

  • Communicate more clearly and effectively.

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Frequently Asked Questions


Who Should Participate in the Developing Trusted Leaders Program?

The program is for experienced healthcare leaders in not-for-profit and academic healthcare organizations who possess the potential to make significant impacts on their organization’s culture, strategy, clinical, and cost performance.


What Is Unique About the Healthcare Leadership Institute?

We focus on timeless principles to develop leaders who exhibit the character and competence that creates trust and inspires others to engage their best efforts in the difficult but noble cause of creating positive and lasting change.


What Is the Curriculum?

The Institute utilizes values-based leadership principles to help healthcare leaders more fully develop the combination of character and competence that inspires trust – which is at the core of great leadership. The curriculum focuses on key competencies such as integrity, emotional intelligence, vision, effective communication, strong relationships, the ability to lead effective teams, and personal accountability.


What Is the Format of the Program?

Participants start the program by attending a three-and-a-half-day immersive week, in-person, at the Kem C. Gardner Transformation Center in Murray, Utah, a suburb of Salt Lake City. Leaders will then return home for five weeks, where they will engage in weekly two-hour virtual sessions. In November, participants return for a second three-day immersive week to conclude the program. Sessions are designed to allow participants to learn in exciting and innovative ways, including collective and individual work, an individual assessment, case studies, simulation, and coaching. In addition to these sessions, participants will join small group discussions throughout the program.


What Is the Cost to Attend?

Tuition is $14,250 (USD) per participant.

The fee includes:

  • Participation at the Kem C. Gardner Transformation Center for September and November in-person sessions

  • Four virtual sessions

  • Lodging at the Kimpton Hotel Monaco in downtown Salt Lake City.

  • Meals

  • Course materials

  • Access to Harvard Online lessons, resources, & tool kit

  • The Emotional and Social Competency Inventory

  • Two optional executive coaching sessions.

  • Certificate of completion    


May I Attend if I Am Going to Finance it Myself?

Yes. You will need to include a recommendation form when submitting your application for the course.


Why Do I Need to Submit a Recommendation Form?

An endorsement helps us maintain high standards for acceptance into the course, which ensures that your experience will be engaging, enriching, and effective at helping you develop as a trusted leader.


How Can I Apply?

Apply here to be considered for participation in the course.


Why is "Trusted Leadership" the Central Focus of this Program?

Almost everyone knows these are challenging times for healthcare. While we’ve made great strides in improving the quality and safety of healthcare over the past 40 years, substantial challenges remain.


Transforming healthcare demands of leaders great expertise at the intersection of organizational operations, finance, medical science, and clinical care. Above all, it will require leaders with exceptionally tuned emotional intelligence and competence who have earned the trust of those they serve – including front-line caregivers who must help design and implement needed changes.


Many leadership courses focus on strategy, organizational restructuring, change management, and quality improvement. These are certainly important. But without principle-based leadership that creates trust, efforts at transforming our health systems will not succeed in the long term. That’s why the focus of our program is the combination of competence and character needed to create lasting trust that enables positive and lasting changes we need in healthcare today.

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Intermountain Kem C. Gardner Transformation Center


The Intermountain Healthcare Leadership Institute is housed in the Intermountain Kem C. Gardner Transformation Center on the Intermountain Medical Center campus in Murray, Utah. This state-of-the-art building, with commanding views of the stunning Wasatch Mountains, was carefully designed to foster an environment of collaborative learning, simulation, reflection, and imagination. The Transformation Center also houses the Intermountain Healthcare Delivery InstituteIntermountain Clinical Programs, and other innovation programs. 

The construction of the Transformation Center was made possible by the generosity of Utah philanthropist Kem C. Gardner.

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