The Health Benefits Specialist provides exceptional customer service to all SelectHealth members, employer groups, providers, facilities and other SelectHealth departments. As part of Intermountain Healthcare, SelectHealth is more than just an insurance company. We strive to provide our members with low cost insurance options and access to high quality care, while responding to all concerns in a timely manner. Our mission of excellence extends to our employees as well. SelectHealth has been named as one of 12 "Best Companies to Work For" by Utah Business magazine for six years in a row.
Upon hire, an 8-week training experience is provided for those interested in pursuing a career with SelectHealth. Training includes learning how to provide excellent customer service with incoming calls by being a knowledgeable resource, resolving disputes, maintaining confidentiality, and creating an exceptional experience for all. The position involves managing multiple applications, ensuring follow up expectations are met on complicated issues while providing excellent customer service.