Share your location for a better experience
Please enter your city or town so we can help you find the right care at the right place.
Click the X to continue without setting your location
Learn more about how we use this information
As a patient of Intermountain, we offer many convenient ways to pay your bill
You can use the Intermountain Health patient portal to pay your bill. Don't have a patient portal account? You can pay your bill as a guest.
If you have questions regarding your Intermountain Health hospital, clinic, or physician bill, please call or chat with us.
Do you need help paying your bill? Our financial counselors can see if you qualify for financial assistance or discounts, help you set up a payment plan, or discuss your other options
Below are common questions we receive about billing
Intermountain Health Patient Refund Options through Right Refund Intermountain Health has partnered with an innovative company called Right Refund to expedite and secure patient refunds while reducing the risks and costs associated with mailing checks. Patients who qualify will receive an email or text message link informing them about their refund credit. Visit Right Refund
The (3) free options available for patients to accept the refund are:
A virtual debit card that can be used online immediately, requiring no personal information. Start your refund
Refunds are transferred to the patient’s debit card within 3-4 business days, depending on your financial institution. Start your refund
Refunds are transferred to the patient’s checking or savings account within 3-5 business days, depending on your financial institution. Start your refund
Acceptance Period The patient’s refund will be available via the provided link for 90 days. Right Refund will send reminders every 7 days until the link expires or is accepted. After 90 days, the link will expire, and patients should contact Intermountain Health at 866-665-2636 for further assistance.
Requesting a Check
If patients prefer to receive a physical check instead of using one of the three options above, they can contact Right Refund at 844-612-2186 to request a check. Please allow up to 45 days for check processing.
For Questions About Refunds
For questions about your refund, contact Right Refund at 844-612-2186.
Technical Issues If you encounter technical problems with the provided link, please contact Right Refund. They aim to respond within 48 business hours, depending on call and email volume.
When treatment is provided to a patient, often more than one professional service is required to provide for medical needs. If you are hospitalized, your surgeon, anesthesiologist, pathologist or radiologist will each bill you separately. Even if you are seen at a clinic for a routine physical, some of your lab work may be processed at another facility.
If you have any questions regarding your bill from any providers, please contact the hospital or physician office listed on each specific statement for additional assistance.
If you visit a clinician in any of our Intermountain clinics you will receive a consolidated bill for these services, which will include all the lab work, radiology and clinician charges associated with that visit.
If you receive services at any Intermountain hospital, you will receive a separate bill for each service, as well as a separate bill for each physician associated with your treatment in that facility.
You may receive more than one bill when you receive care at Intermountain facilities, since several providers may be involved in your treatment and bill independently. For example, independent specialists could include radiologists, cardiologists, emergency room physicians and anesthesiologists.
Some independent providers may not be covered under your insurance; check with your insurance carrier for coverage information.
Review all bills you receive for appropriate contact information. These bills will have a telephone number for the specific billing office for each service rendered. Direct relevant questions directly to the appropriate provider.
On occasion, your healthcare provider (physician) may send a lab specimen and/or biopsy to an Intermountain facility for analysis. When this occurs, you will receive a bill from the Intermountain facility for that analysis.
Typically, the physician will send your healthcare coverage information (if any) to the facility along with the lab work, and the facility will bill your lab services directly to your insurance.
If any information needs to be updated, please contact the facility as soon as possible.
Below are common questions we receive about insurance billing
Intermountain bills all insurance carriers. If your insurer does not include Intermountain as a preferred provider, you may be billed for non-covered charges or be responsible for reduced benefits.
Please contact your carrier to verify your coverage and/or benefits.
Below are common questions we receive about Medicare billing