Departments

Getting to the Hospital

American Fork Hospital is easily accessed from North County Blvd. with entrances located within walking distance of parking. Please feel free to pull under the canopies at the entrances for convenient drop off and pick-up.
Visitor and patient parking are located at the main entrances on the west side of the hospital except for Endoscopy.
Endoscopy is conveniently located on the east side of the hospital. Turn east from North County Blvd (1100 East) on to 90 North. Pass the American Fork Specialty Clinic and InstaCare as you head east following the Endoscopy signs. You will be directed to the back of the hospital where there’s Endoscopy patient parking stalls near the entrance.

Visiting Guidelines

American Fork Hospital has visitor restrictions in place at every entrance due to the COVID-19 pandemic. Please review Intermountain Healthcare’s system-wide visitor guidelines here.

For the health and safety of our patients and staff, visitors who are sick should not visit the hospital. Please do not visit if you have any of the following symptoms:
  • Fever
  • Runny nose
  • New rash
  • Diarrhea
  • Cough
  • Sore throat
  • Vomiting

Visiting Hours

In general, visitors may visit the hospital at any time. Patients may specify visiting times or request no visitors, and we honor those requests.

Individual care units may have limited hours or special visiting guidelines, particularly our Intensive Care Units and Emergency Department. Call the hospital operator to contact a unit about specific visiting guidelines.

We encourage visitors to avoid visiting the hospital during shift changes (6 a.m. and 6 p.m.) so our medical staff can properly prepare to care for your loved ones.

Visiting after 9 p.m.

Visiting after 9 p.m. To protect our patients and their privacy, we lock the outside doors after 9 p.m. To visit after 9 p.m., please enter the hospital through the main hospital entrance. Visitors will need to check in with security before visiting a patient.

Safety and Security

The health, safety and security of patients, visitors and caregivers is our number one priority at American Fork Hospital. In addition to policies and procedures in place to protect our most vulnerable patients, we have a highly trained team of security officers who are here to help.

Wristband and IDs

Every patient receives an ID wristband when they are admitted to the hospital. Parents and guardians of newborns are also given a wristband that matches with the identification of the baby. For an additional level of security, babies are also monitored with an electronic infant security system. Please adhere to these and any other rules explained on the unit related to the wristbands:

  • Keep all ID bands on until after your child leaves the hospital. Your child can only be discharged to someone wearing the matching ID band. 
  • Don't share your ID band with anyone. 
  • Ask a nurse for a replacement ID band if yours becomes too loose or dirty.

Confidentiality & Visitor Code

For newborns, parents will be given a visitation code. Give this number to anyone you authorize to visit the mother and newborn, as it is required to enter the unit. There may be restrictions in place during the COVID-19 pandemic or other unique circumstances that will limit the number of people who can receive authorization. Please ask your nurse or see the Intermountain COVID site for current restrictions. 

Patient & Family Privacy

We take your family's privacy very seriously. If you decide not to be listed in the facility directory, or listed as "No Information (NI)," that means: 

  • Family, friends, and visitors will be told we are unable to locate a patient by that name. 
  • No telephone calls will be put through to the room. 
  • Flowers and gifts will be returned. 

You can change your mind at any time and decide to be listed in the facility directory. If you would like to be listed, let your nurse know or contact Registration. 

To reach the security office on duty, please call (801) 555-1234 or dial 53565 from any hospital phone.