COVID-19 Restrictions
To help protect our patients, families, and caregivers, we have implemented the following restrictions in the Ronald McDonald Family Room as precautions against the spread of COVID-19. Please feel free to contact us with any questions or concerns.
- 2nd floor Family Room is temporarily closed
- 3rd floor Family Room is running at limited capacity - currently open every day from 9 a.m. – 6 p.m. (subject to change). Parents are able to come get “grab-and-go” food, do laundry, and take a shower.
We are continually evaluating this situation and will reopen Family Room services when possible. Thank you for your understanding and for helping us keep our community safe.
Family Room Level 3
The Ronald McDonald Family Room on level 3 of the main hospital is open to families of current patients free of charge. The Family Room is open every day from 9 a.m. - 9 p.m.
The Family Room provides a home-like environment for families of children being treated at Primary Children’s, and includes:
- State of the art, fully stocked kitchen and dining facility
- Relaxing living room
- Private showers
- Quiet meeting space
- Laundry facilities
- Four computers equipped with printers and fax capabilities
- Retreat rooms for naps and overnight stays
- All amenities provided free of charge
Family Room Level Two
The Ronald McDonald Family Room on level 2 is reserved for parents of patients who are critically ill or injured and being treated in the Pediatric ICU, Cardiac ICU, or Neuro Trauma Unit. This Family Room is open 24/7 with guest card access and includes:
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Quiet respite area
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Restroom
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Kitchenette with snacks and beverages
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Private shower
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Laundry facilities
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Retreat rooms for naps and overnight stays
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All amenities provided free of charge
While this Family Room is just for parents, waiting rooms as well as the Family Room on level 3 are available for families, children and guests to visit together.