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After an air ambulance transfer is requested, our medical air transport team begins a coordinated review process to ensure safe, timely care. Transport coordinators gather required medical records and patient information, which are reviewed by a clinical coordinator to confirm the appropriate level of care during flight. At the same time, flight operations plan routing, weather considerations, crew scheduling, aircraft readiness, and—when needed—international permits and customs arrangements. Ground ambulances are coordinated at both the sending and receiving locations to ensure true bedside to bedside air ambulance service. Throughout the process, we provide regular updates to hospitals, care teams, and family members, and once all safety and logistics requirements are met, the aircraft is launched with continuous critical care provided until arrival and medical handoff.

Our fleet includes three Beechcraft BE200 turboprop fixed wing aircraft, a Cessna CJ4 jet, and a Bombardier Challenger 604 jet.