We are becoming a model supply chain by ensuring our benefits to the customers and the low cost of services equals a great value both to the patient and to the company.

Employees Talking

About Us

The Supply Chain Organization (SCO) primarily has four area of operations: Category Management, Purchasing, Logistics and Materials Management, Support Services and Business Programs and Services.

Category Management. Where sourcing, sustainable procurement, relationship management, and support operations come together. Category Management includes:

  • Customer Relationship Management
  • Supplier Relationship Management
  • Sourcing
  • Contracting
  • Customer Service
  • Program Management
  • Purchasing Specialty Support Services
  • Category Strategy

Purchasing. Guide employees to order the right product or service for their needs and instruct on ordering standard items wherever possible. Purchasing includes:

  • Procurement online ordering assistance for over 100,000 items.
  • Procure to Pay - A strategic alignment with Accounts Payable to assure intentional best payment practices.

Logistics and Materials Management. Assures the right products are there for our clinicians. Logistics and Materials Management include:

  • Courier Services
  • Customer Service
  • Demand Planning
  • Equipment Logistics
  • Continuous Improvement & Zero Harm
  • Materials Management at each hospital

Support Services. Operations where the Supply Chain assures smooth functionality of system-wide programs. Support Services include:

  • Central Laundry
  • Design and Print Center
  • Fleet Operations
  • Sign Center
  • Travel Services

Business Programs and Services. Helps with operational effectiveness for Intermountain Healthcare system wide. Business Programs and Services include:

  • Reprocessing
  • Office Solutions
  • Asset Recovery

Visit Us

If you would like to visit us in Salt Lake City, site visits can be arranged. You will learn best practices and continuous improvement approaches that have earned us the #1 and Master ranking in the Gartner Healthcare Supply Chain Top 25. Please reach out to Peggy.Lee@imail.org or 801-442-3691.

Fulfillment Center

Our Fulfillment Center

Our state-of-the-art Fulfillment Center is 151,000 square feet of a secure, climate-controlled environment that is operational on a 24 hours a day 365 days of the year basis. We have a picking accuracy and fill rate greater than 99%. Supported by leaders, it was built to take advantage of being our own distributor to:

  • Gain control of product flow.
  • Leverage supply chain principles for value creation opportunities.
  • Create/build better supplier relationships.
  • Create a platform for logistically aligned services.
  • Allow facilities to order by the each.
  • Eliminate much of the redundant inventory at facilities.

What is it like to work in the Supply Chain Organization?

Be part of a Supply Chain team where we embody Intermountain's vision to be a model health system by providing extraordinary care and superior service at an affordable cost.

Qualified applicants will show:

  • Initiative and aptitude
  • Passion for supply chain
  • Marketable skills
  • A code of ethics and values
  • Organization and focus
  • Educational excellence
  • Desire to make a difference in healthcare and your community

It's great to work with each team within the SCO because we supply the hands that supply the patient care. For example, our couriers have one of the most important jobs at Intermountain Healthcare. Watch the video below to learn more.

Or, watch a compelling video as one of our supply chain caregivers sees the supplies used to deliver his son in their car. The experience gave him new meaning to his supply chain role that perhaps you can too.

If you're interested in working for the SCO, look at our open positions on Intermountain's Career Search.

Intern Directory

SCO Internship Program

Graduate and undergraduate interns are exposed to supply chain operations of a nationally recognized integrated delivery system to help increase understanding through a wide variety of projects. Those projects aim to develop the intern's critical thinking, analytical reasoning, and discerning management skills.

The Supply Chain Organization hires their interns mid-September to work for the following summer. Check out Intermountain's job board to see what internships are available. 

Objectives of the internship:

  • Benefit the intern and Intermountain
  • Develop leadership and project skills
  • Create a bridge to the workplace
  • Provide opportunities for creativity, learning, and permanent employment

Qualified applicants will show:

  • Initiative and aptitude
  • Passion for supply chain
  • Marketable skills
  • A code of ethics and values
  • Organization and focus
  • Educational excellence
  • Desire to make a difference in healthcare and your community