Becoming a supplier

We strive to provide quality products and services that best serve our business needs and patients where the measurements are cost, quality, and outcomes.

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When doing business with suppliers, the Supply Chain Organization (SCO) strives for characteristics that we believe make good business relationships including the following:

  • Commitment to processes that support managing total costs, quality initiatives, and customer service
  • Development of enhanced business relationships, as appropriate, with suppliers who are practicing performance management and process improvement

Are you interested in having us review your product or service? Please register for a profile with the link below. By registering for a supplier profile, it does not guarantee a business opportunity, place your company on an approved vendor list, or obligate Intermountain Healthcare to solicit requests for bids, quotations, or proposals.

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Pharmacy Suppliers

To fulfill Intermountain Healthcare’s vision of being “a model health system by providing extraordinary care and superior service at an affordable cost,” medication samples and industry-based pharmaceutical reps are not allowed in clinics. Pharmaceutical reps are only allowed in clinics for non-medical items such as medical devices, oxygen, infant formula, and other non-medication items.

FAQ

Pharmacy supplier frequently asked questions

Suppliers conducting business with Intermountain Healthcare are required to register, complete an orientation, and watch the informative videos to the right.

Suppliers must log onto symplr in order to:

  • Create an account.
  • Fax and/or upload Intermountain-required compliance documents.
  • View orientation training and complete required questions.
  • Review visitation and selling privileges.
  • Prior to each facility visit, representatives must:
    •  Have an appointment.
    • Check in via symplr to obtain an appropriate access badge.

A symplr annual credentialing subscription fee may apply to suppler representatives participating in patient care. For questions and help, go to symplr's website or call (866) 373-9725.

Videos:

Facility Access Registration

All non-Intermountain workers/suppliers conducting business at Intermountain Healthcare facilities are required to self-register and complete a supplier credentialing process.  The Intermountain Manager ensures these steps are taken by the workers.

 

 If the worker participates in direct patient care:

  • Complete the registration form
  • Select your access level ("All Access" or "Administrative Access" recommended)
  • Choose your plan ("Standard" recommended)
  • Complete "Login" Information
  • Complete "Account Information" fields

 If the worker does not participate in direct patient care:

  • Go to the General Credential Registration link
  • Follow the prompts to complete registration
  • Guidance documents can be found here.
  • Photo ID and COVID-19 vaccination verification documents are needed to complete registration
  • Go to "Credentials and Policies" tab.
  • Enter COVID-19 vaccination dates and manufacturer
  • Add a photo
  • Complete all other tasks found in "Credentials & Policies" tab

 Need help with registration? Call (866) 373-9725.

 
 
The drug request and review process is handled internally to maintain an unbiased approach. If communications are necessary, they should be made through the Pharmacy Supply Chain Organization representatives.

Generally, new drugs approved by the U.S. Food and Drug Administration will not be reviewed until they have been available on the market at least 6-12 months (unique clinical exceptions may apply).

Once a formulary decisions is made, the Pharmacy and Therapeutics Committee will not re-evaluate the drug or drug class for another two years, unless there are significant changes in drug safety or efficacy that would prompt a second review.

No. Clinician education regarding drug products is handled internally by pharmacy staff. However, in the rare circumstance in which such information is needed, then the pharmaceutical representative should coordinate an education plan with local pharmacy personnel or Intermountain Supply Chain.
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Contact us

Supply chain organization

7302 S. Bingham Junction Blvd.
Midvale, UT 84047

Phone: (801) 442-3300