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Intermountain Healthcare: A Recognized Leader in Transforming Healthcare
"Intermountain Healthcare is a beacon for so many health systems."
-Karen DeSalvo, Acting Assistant Secretary for Health, U.S. Dept. of Health and Human Services, and National Coordinator for Health Information Technology
The praise, honors, awards and other recognition Intermountain receives are simply an indication that those we serve are receiving excellent care, and that we are helping them live the healthiest lives possible, which is our mission.
This brief video captures thoughts about Intermountain from patients and members of the communities we serve.
Intermountain Medical Center, the flagship of the 22-hospital Intermountain Healthcare system, was named one of the "100 Great Hospitals in America" in 2016 by Becker's Hospital Review. The 100 Great Hospitals are known for “having a strong history of medical innovation, providing top-notch care to patients, leading clinical advancement with forward-thinking research, or holding an irreplaceable spot in their communities,” according to Becker's.
A 2015 case study written by Michael Fitzgerald and published in the MIT Sloan Management Review says that "American health care is undergoing a data-driven transformation -- and Intermountain Healthcare is leading the way." The case study examines the data and analytics culture at Intermountain, and highlights how data-driven decision making has improved patient outcomes in many clinical areas while also saving millions of dollars in procurement and supply chain.
Read the case study
The Gallup Organization has again chosen Intermountain Healthcare as one of 35 companies world-wide, and one of only two organizations in Utah, to earn the Gallup Great Workplace Award for 2016. The recognition honors companies for their "extraordinary ability to create engaged workplace cultures that drive business outcomes." This is the fifth time Intermountain has received this recognition since 2011.
For the sixth consecutive year, Intermountain Healthcare's President and CEO Charles W. Sorenson, MD, was named by Modern Healthcare as one of the "50 Most Influential Physician Executives and Leaders in Healthcare." He also has been named among the "10 Most Admired CEOs in Healthcare" by Becker's Hospital Review, and was prominently featured in a Harvard Business Review article on "Leadership: Measuring the Return on Character."
Intermountain Healthcare was one of eight health systems and hospitals nationwide recognized in 2016 by the U.S. Centers for Disease Control and Prevention for implementing protocols that have helped reduce the rate of venous thromboembolism (VTE), or blood clots, among hospital patients.
In 2016, Forbes again named Intermountain Healthcare as one of America's Best Employers among large U.S. companies, not-for-profit institutions, government agencies, and U.S. divisions of multinational companies. At about the same time, Becker's Hospital Review named Intermountain one of the best places to work in healthcare. Intermountain employees are passionate about the work they do and find it rewarding in many ways.
The National Rural Health Association (NHRA) named the “Top 20 Rural Community Hospitals” in the U.S. and two Intermountain hospitals were included: Sevier Valley Medical Center and Valley View Medical Center. The list of the Top 20 is based on the 2016 Hospital Strength INDEX compiled by iVantage Health Analytics, which evaluates hospitals across nine “pillars of excellence”: 1) Inpatient Share Ranking, 2) Outpatient Share Ranking, 3) Population Risk, 4) Cost, 5) Charge, 6) Quality, 7) Outcomes, 8) Patient Perspectives, and 9) Financial Stability.
Intermountain Healthcare's LDS, Logan Regional, and McKay-Dee hospitals were all recognized by Truven Health Analytics in 2016 for their exceptional patient care and overall performance. Intermountain is one of only three systems in the country to have three of its hospitals included among the nation's "100 Top Hospitals." This is a remarkable achievement driven by dedicated, mission-driven caregivers and employees.
Becker's Hospital Review identified 50 Rural Hospital CEOs to Know and included Intermountain's Rob Allen, CEO of Park City Medical Center and Regional Vice President of the Park City-Heber Region, on the 2016 list of leaders who “have demonstrated dedication to providing high-quality, accessible care to their communities.”
Intermountain's Chief Medical Information Officer, Dr. Stan Huff, was recognized by Health Data Management magazine as one of "20 People to Watch in Healthcare IT in 2016." The list represents a mix of leaders from high-profile government, trade association, advocacy and provider organizations. They are “expected to make large contributions to the discussion on healthcare IT, and provide guidance on where the industry needs to go,” according to the article. Dr. Huff has helped establish Intermountain as a pioneer in medical informatics and helps shape national and international policies and standards on the use of medical information and data analytics.
Intermountain’s Life Flight medical transport service has received the 2015 Vision Zero Aviation Safety Award for its development of safety risk assessment tools to help guide flight decisions and flight crew status. The tools help evaluate the health, well-being, and readiness of flight crew members. The award was presented by Airbus Helicopters and the Association of Air Medical Services, and recognizes a program or company that has demonstrated a commitment to aviation safety.
A newly published report called, Into the Minds of the C-Suite, identified Intermountain Healthcare as one of the top five most innovative healthcare providers in the U.S. It also ranked Intermountain No. 1 in the “Elite Leadership” subcategory. Conducted by market research firm peer60 and based on a survey of more than 300 c-level healthcare executives from across the nation, the study identified the top five as as: 1) Mayo Clinic, 2) Kaiser Permanente, 3) Cleveland Clinic, 4) Geisinger Health System, and 5) Intermountain Healthcare. An abbreviated version of the peer60 report is available at www.peer60.com/hospital-c-suite-2015.
National Research Corporation's 2014-2015 Consumers Choice Award was given to Intermountain Medical Center, McKay-Dee, and Utah Valley Regional hospitals in their respective markets. Consumers gave the hospitals high marks for the level of service they provided. A patient on Facebook said, "I had hip replacement surgery at McKay-Dee Hospital, and the doctors, nurses, and staff were amazing."
Six Intermountain Healthcare hospitals have been recognized for being among the nation’s best in providing value to their communities through strong financial standing, lower than average costs and charges, and high quality of care. Intermountain’s Alta View Hospital, American Fork Hospital, Logan Regional Hospital, McKay-Dee Hospital, Sevier Valley Hospital, and Valley View Medical Center all have been designated as “Community Value Five-Star” hospitals for 2015.
Citing Intermountain Healthcare's achievements on the occasion of its 40th anniversary year, Sen. Mike Lee (R-Utah) recognized Intermountain in the U.S. Senate. His remarks were published in the Congressional Record (Aug. 6, 2015, page S6433). An excerpt: "When I look at Intermountain Healthcare, I see an example to the country of what it means to serve. I see healthcare providers who make people a priority rather than profit. I see an organization that values honesty and ethical conduct with its patients, its peers, and the government."
IH Executive magazine recognized 10 organizations as “Integrated Delivery Networks to Watch” and included Intermountain Healthcare. The organizations are profiled as systems that “are innovating across a variety of care types and settings to help transform the U.S. healthcare system." Intermountain was specifically highlighted for efforts to analyze patient healthcare use and spot trends in high-utilizers.
For the fifth consecutive year, Intermountain Healthcare President and CEO Dr. Charles Sorenson was named one of the 100 Most Influential People in Healthcare by Modern Healthcare, ranking No. 36 overall in 2015. The list recognizes leaders from the healthcare industry, high-level government executives, elected officials, trade group leaders, academics and others who are considered most influential in terms of leadership and impact. He also has been recognized for five consecutive years as one of the 50 Most Influential Physician Executives by Modern Healthcare, ranking No. 9 in 2015.
The Patient Safety Movement Foundation honored Intermountain Healthcare among the top three healthcare institutions that demonstrated the most lives potentially saved by eliminating preventable deaths. Intermountain was recognized for its success in reducing adverse drug events, which typically occurs when a patient has an unexpected reaction to a medication. Also honored were the University of Pittsburgh Medical Center and the California-based Hospital Quality Institute.
U.S. News & World Report named Primary Children's Hospital as one of the nation's best children's hospitals in 2015-2016 for seven pediatric specialties including cancer; cardiology and heart surgery; neonatology; nephrology; neurology and neurosurgery; orthopedics; and urology services.
Computerworld named Intermountain Healthcare to its 2015 list of "100 Best Places to Work in I.T." The honor recognizes U.S. employers that "consistently seek out and hire the most talented I.T. people, offer them competitive pay, and provide great benefits." Intermountain also made the Computerworld list five straight years from 2008 to 2012.
Dr. Brent James, Intermountain Healthcare's Chief Quality Officer and Executive Director of the Intermountain Institute for Healthcare Leadership was recognized by Becker's Hospital Review as one of the nation's 50 Experts Leading the Field of Patient Safety.
Intermountain Healthcare's Chief Information Officer, Marc Probst, was named one of 24 "Standout CIOs" of hospitals and health systems by Becker's Hospital Review in June 2015. According to Becker's, the list includes CIOs "who stand out in their key, but challenging roles." He also was named on of the nation's top 50 health IT leaders in 2015.
Intermountain Healthcare was presented with a 2015 Health Innovation Award from Microsoft for developing and implementing an infrastructure and technology platform that allows caregivers from multiple locations to collaborate with each other and communicate with patients as if they are in the same room.
Rated by iVantage Health Analytics, our hospitals made the list based on population health, market, and value-based outcomes. Hospitals honored in 2015 include Alta View, American Fork, Dixie Regional, Intermountain Medical Center, Logan Regional, McKay-Dee, Riverton, Sevier Valley, Utah Valley Regional, and Valley View. According to Dr. Elliot Fisher of Dartmouth Medical School, "The secret to Intermountain Healthcare is they use science to improve care, and by improving care, they reduce the cost of care."
The National Rural Health Resource Center honored Intermountain's Sanpete Valley Hospital in 2015 for its outreach across rural areas of Central Utah to establish a Community Behavioral Health Network. The network of mental health service providers, non-profit and government agencies, community volunteers and others, works together to provide people in rural areas with access to affordable health services that otherwise would not be available to them.
Becker's Hospital Review and Axial Exchange put 11 Intermountain hospitals on its 100 Best Hospitals in the US list for patient engagement in 2014. Such a strong showing is a reflection of the emphasis we place on involving patients in decisions regarding their health care.
Intermountain's Utah Valley Regional Medical Center received the Gold Medal of Honor for Organ Donation in 2014 from the U.S. Department of Health and Human Services, and three other Intermountain hospitals received silver medals.
The Utah Office of Energy Development chose Intermountain Healthcare as the winner of a Governor's Excellence in Energy award for launching a variety of energy conservation initiatives that have reduced energy costs by almost 10 percent.
Gartner ranked Intermountain Healthcare No. 3 in the United States in 2014, for bending the cost curve in healthcare and driving better patient outcomes. These efficiencies and savings allow Intermountain to provide high–quality care at sustainable costs. In talking about Intermountain's success in supply chain value creation, Gartner called Intermountain "the city on the hill, both figuratively and literally."
Eight Intermountain hospitals were recognized in 2014 for performing among the top third in the nation in key quality measures: Primary Children's, Alta View, Valley View, Logan Regional, McKay-Dee, Intermountain Medical Center, TOSH, and Riverton.
For six consecutive years, J.D. Power and Associates has ranked SelectHealth as the #1 health plan for member satisfaction in the four-state mountain region (Idaho, Montana, Nevada and Utah), including in the 2015 Member Health Plan Satisfaction Study.
Utah Business magazine selected Intermountain's Chief Operating Officer Laura S. Kaiser, FACHE, as a winner of an inaugural CXO of the Year Award in 2014. The honor recognized business leaders who drive the gears and cogs of their companies.
She also was included among the Becker's Hospital Review list of "Women Hospital and Health System Leaders to Know" in December 2014.
For three consecutive years, Intermountain's Chief Financial Officer Bert Zimmerli has been included among Becker's Hospital Review list of the top healthcare CFOs. According to Becker's, those honored represent leaders who "have demonstrated excellence in healthcare financial management by leading some of the largest, most prominent and financially successful healthcare organizations in the nation."
In two separate programs honoring companies for creating a good work environment, SelectHealth was named a top workplace in Utah. Both Utah Business and the Salt Lake Tribune honored it in their respective top workplace awards programs. In addition, SelectHealth received the Platinum Worksite Wellness Award from the Utah Council of Worksite Health Promotion.
Intermountain Healthcare is a Utah-based, not-for-profit system of 22 hospitals, 185 clinics, a Medical Group with some 1,400 employed physicians, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and in efficient healthcare delivery.
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