Intermountain Medical Center’s leadership team has helped the hospital build a national reputation for delivering the best possible clinical outcomes without the variation and waste that reduce quality and increase costs.


Blair Kent


With more than 25 years in healthcare operations, Blair Kent is a seasoned and respected hospital administrator. Prior to his position at Intermountain Medical Center, Blair was the Administrator of Alta View Hospital and Riverton Hospital—a facility he opened and grew to be a great resource to the communities on the southwest side of the Salt Lake Valley.

A career in healthcare has always been a goal for Blair, who, as a young boy, was influenced by a caring nurse who epitomized the very nature of healthcare while he waited for his father who was undergoing a delicate heart procedure. Blair’s approach to healthcare is focused on the human aspect—humans caring for other humans—and he places great emphasis on personal and extraordinary patient and caregiver experiences.

Blair earned a Master of Public Administration degree from Brigham Young University’s Marriott School of Management and completed his undergraduate work at Weber State University in Health Services Administration. He is active in the community, serving on numerous boards and promoting Intermountain’s message of health and healing.

Blair and his wife, Terri, live in Utah County. He enjoys travelling, fly fishing, attending University of Utah football games, and spending time with his grandson.

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Suzanne Anderson, RN, MSN

Nurse Administrator

Suzanne has filled leadership and clinical roles for Intermountain Healthcare since 1998. Her portfolio includes providing leadership and strategic direction to the hospital's clinical services, which includes 25 nursing units and over 1,250 employees.

Suzanne's previous roles include Director of Cardiovascular Nursing for Intermountain's Urban Central Region, Nurse Manager of LDS Hospital's Thoracic ICU, and Charge Nurse in the Shock/Trauma ICU at LDS Hospital. She earned a master's degree in nursing from Walden University in Minneapolis and a bachelor's degree in nursing from the University of Utah.

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Mark Ott, MD

Medical Director

As a passionate advocate for improving healthcare through excellent patient care, innovation, and research, Mark serves on several boards across the US and is a frequent speaker at local and national conferences. Mark is also dedicated to training the next generation of clinicians and is on faculty at the University of Utah and Stanford medical schools. He has received multiple teaching awards for his efforts in educating medical students and residents. He has also received multiple community awards for his contribution to excellence in patient outcomes and healthcare delivery.

A Utah native, Mark attended college and medical school at the University of Utah before completing his residency training at Johns Hopkins. In addition to his administrative, leadership, and educational responsibilities, he is also a practicing surgical oncologist specializing in hepatobiliary and pancreatic tumors, sarcoma, as well complex upper gastrointestinal surgery, and other rare tumors.

Mark wakes up each day driven to make sure that Intermountain Healthcare is a model health system by providing extraordinary care and superior service at an affordable cost.

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Kelly Duffin

Operations Officer

Kelly's portfolio includes Oncology Services, Women and Newborn Services, Pharmacy, Laboratory Services, and additional ancillary and support services.

Kelly joined Intermountain Healthcare in 2012. He previously was CEO of Mountain West Medical Center in Tooele, Utah, and Cheif Operating Officer of Dominican Hospital in Santa Cruz, California. He's also filled leadership roles in strategic planning/business development, case management, and healthcare software development in California and Minnesota. He holds a master's degree in Healthcare Administration and Business Administration from the University of Minnesota and earned a bachelor of arts degree from Utah State University. Kelly has also served as an Examiner for the Malcolm Bridge National Quality Award Program.


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Justin Bradshaw

Operations Officer

Justin joined Intermountain Medical Center as its operations officer in 2017. In his role, Justin brings a strong commitment to providing quality leadership for several areas and services within the hospital, including Intermountain’s Heart and Neurosciences Institutes, rehabilitation services, radiology, orthopedics, food and nutrition services, environmental services, and more. He also has systemwide accountability for the trauma services at Intermountain Healthcare’s 23 hospitals.

Before his time as operations officer at the Medical Center, Justin served in various roles at healthcare facilities across the country, including CEO at Cardon Children’s Medical Center in Arizona, vice president at Children’s Hospital & Medical Center in Nebraska, and operations manager at Mayo Clinic in Minnesota. The Utah native earned his Master of Health Administration degree from The Ohio State University and his Bachelor of Science in business management from Southern Utah University.


Royce Stephens

Finance Director

Royce has been with Intermountain since 1993 when he was hired on as Accounting Manager at The Orthopedic Specialty Hospital. He has since worked in Budget/Finance at LDS Hospital, Cottonwood Hospital, Corporate Office, Primary Children's Hospital, Riverton Hospital, and now Intermountain Medical Center as the Hospital Finance Manager. He also provides budget and financial support for the Intermountain Healthcare Foundation. He received his bachelor's degree in Accounting and Finance from Westminster College and his Master's degree with emphasize in Healthcare Administration and Accounting from the University of Phoenix. He is a part-time instructor of Accounting at the University of Utah, Professional Education Department. 

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Ethan Shumway

Marketing and Communications Director for Salt Lake Valley and Wasatch Back Hospitals and Clinical Programs

Ethan Shumway is a director of Marketing and Communications for Intermountain Healthcare. His responsibilities include coordinating the public relations, marketing, advertising and government affairs for Intermountain Medical Center and five additional Intermountain hospitals in the Salt Lake Valley and Wasatch Back. He also leads the strategic marketing activities for Intermountain’s Clinical Programs, which represent the organization’s system to improve the consistency and use of clinical best practices in its 23 hospitals and nearly 200 clinics. Prior to his current role in the Salt Lake Valley, Ethan was the Marketing and Communications director for Intermountain’s Central Utah geography. Prior to his time in healthcare, Ethan worked for an integrated communications agency in Salt Lake City.

An Orem, Utah native, Ethan received a bachelor’s degree in public relations and interpersonal communications from Southern Utah University and an MBA from the Huntsman School of Business at Utah State University.

Ethan lives in Lehi with his beautiful wife and four active sons.

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Tiffiny Lipscomb

Director of Human Resources

Experienced Human Resources Manager with twenty-three years of progressive Human Resources experience in multiple divisions within Intermountain Healthcare. Creative problem solver who fosters an innovative, professional, and engaged work environment with proven results in employee engagement and goal achievement. 

Tiffiny is currently the Human Resources Manager for Intermountain Medical Center with over 5,000 employees, 150 leaders, and a staff of 10 Human Resources Professionals. Tiffiny recently transferred from Riverton Hospital where she worked for six years as the Human Resources Manager with a dual role as Assistant Administrator. Previous roles include Human Resources Consultant for LDS Hospital, Intermountain Medical Center, Cottonwood Hospital and part of the start-up team for Intermountain Medical Group. 

Tiffiny has a B.S. degree in Economics from the University of Utah and a M.S. degree in Organizational Management from the University of Phoenix. 

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Richard Dunn

Director of Planning

Rich started his career with Intermountain Healthcare as a Life Flight dispatcher in 2009. Following his time at Life Flight, Rich pursued a Master of Healthcare Administration degree from the University of North Carolina. Following the completion of his degree in 2013, Rich completed an administrative fellowship at Centura Health, where he led projects related to strategy, performance improvement, and healthcare operations. Rich continued working with Centura in strategic planning until he accepted a new role with Intermountain to lead the $300-million campus consolidation projects at Dixie Regional Medical Center in St. George, Utah. Following the completion of the projects at Dixie, Rich joined the administrative team at Intermountain Medical Center as a strategic planner in 2018.

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Dan Aramaki

Continuous Improvement Director

Dan’s key responsibilities include the development of leaders and caregivers in continuous improvement principles and tools by creating a culture of continuous improvement in the organization. Through utilization of the Intermountain Operating Model, Dan strives to achieve organizational outcomes and improve the value provided to all of our patients and caregivers.

Dan has been with Intermountain Healthcare since 2012. He has held roles at Park City and Heber Valley Hospitals where his primary focus was in continuous improvement but also held roles managing the central processing department, language services, parking services, and operations lead for the implementation of iCentra. He holds a B.S. degree in public relations from the University of Utah, an M.B.A. from the University of Phoenix, and a Lean Six Sigma Black Belt through Villanova University.