Visiting and staying at Primary Children's
Whether you're visiting, have a child being admitted overnight, or are staying with us for a longer period, we are committed to making your experience the best it can be.
We're here to help
Our hospital campus was designed with you in mind, offering many services to make your visit or long-term stay as comfortable as possible. From convenience to care, you'll find on-site cafés, a gift shop, a community pharmacy, spaces for activities, and support services at the bedside. We're here to meet the needs of your child and their support system.
Parking and valet
Primary Children's Hospital is located in the hills of downtown Salt Lake City, on the University of Utah campus. Onsite parking is available free of charge in self-park garages at the main hospital building at 100 Mario Capecchi Drive and the Eccles Outpatient Building at 81 Mario Capecchi Drive. Free valet is also available outside both buildings.
Local resources
Primary Children's Hospital is located in downtown Salt Lake City, which features convenient public transportation, delicious restaurants, great shopping, beautiful hiking, and other fun activities for the family. Our team has created a convenient resource guide detailing our recommendations in the area.
Staying nearby
Many families travel from outside the area to be treated at Primary Children's Hospital and need a local place to stay. From hotels and RV parks to the Ronald McDonald House, there are options to make your stay as easy as possible.
While you're here
Along with our cafés, we offer several places for you to explore.
Aspen Park Café - Lobby main hospital
Breakfast, hot entrees, fresh salads, pizza & pasta, grill items, and grab-and-go items. Open weekdays 6:30am to 2am and weekends 7am to 12am.
Mountainside Café - Lobby Eccles Outpatient Building
Serving breakfast, coffee, pastries, grill items, pizza, main entrees, gelato, and grab-and-go items. Open weekdays 7am-2pm.
Treehouse Café - Lobby main hospital
Serving coffee, pastries, and ready-to-eat sandwiches. Open weekdays 6:30am-10pm and weekends 6:30am-2pm.
The Shoppe - Lobby, main hospital
Our gift shop features items to bring comfort and a smile to patients of all ages. Open weekdays 8am-6pm, and weekends 9am-3pm. Call 801-662-6565.
Kid's Clubhouse - Lobby, Eccles Outpatient Building
Supervised playroom available for patients and siblings ages 3 and older during outpatient appointments. Scheduling 801-662-7182.
Meditation room
Where you can come and rest, our meditation room is open 24/7 for reflection, prayer, and peace.
Safety and security
Keeping your family safe at the hospital
Guests and patient visitors
To keep the care environment as safe as possible, we have implemented guidelines for all visitors (people who aren’t patients or hospital caregivers). Generally, visitors to the campus should be in good health and practice proper sanitation. Guidelines (including age and masking rules) will change and shift during flu and RSV season to further protect those who need it most, so please call ahead to get the latest information.
Family 2 Family
The Family 2 Family Mentorship Program is designed to connect families facing challenging medical situations with experienced mentors who have navigated similar journeys.
Coordinated scheduling
Many at Primary Children’s Hospital require care from more than one physician or service. To help families, we offer a coordinated scheduling service for patients with 3 or more clinic appointments during their visit to Primary Children’s Hospital. Our goal is to use your time with us as efficiently as possible and minimize travel to the hospital. Scheduling specialists will verify appointment needs, availability with parent/guardian, and answer questions about which appointments can and cannot be coordinated. They will make every effort to coordinate appointments in a short period of time (i.e. 4 appointments over 1 or 2 days).
Call us to learn more and schedule your appointments.
More tools to manage your family's care
Care comments
Our vision is to be a model health system by providing extraordinary care and superior service at an affordable cost. If you or a loved one have a care comment, please let us know via the link below, or give us a call at (855) 442-7855.