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Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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Online event

Navigating Suicide Prevention

Join us on Tuesday, September 17, 2024, at 1:00 p.m. MST, for a 30-minute session with Diane Passey, LCMHC, Senior EAP Consultant. Diane will explore key facts, common risk factors, and practical strategies for suicide intervention and prevention. You'll also gain valuable resources to support those in crisis.

Register today!
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Frequently Asked Questions

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Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Suicide Prevention and Mental Well-being

September Highlight

September is a time to raise awareness concerning suicide prevention. Take a moment to learn about how you can check in on yourself and others. Remember, it is okay to ask for help.

  • Check in with yourself: How am I feeling?
  • Check in with others: How are you feeling today? Would you like to talk?
  • Know risk factors and warning signs
    • De-stigmatize shame around mental health.
    • Attend a suicide prevention walk.
    • Remove lethal means.

Remember, there are resources for you and for those you care about. Do you know where to turn for hope when you need it?

  • Access on-demand Mindfulness recordings
  • Contact the Employee Assistance Program: (801) 442-3509 and (800) 832-7733; urgent call counselors 24 hours a day, 7 days a week, 365 days a year for in-moment support hours
  • Call 9-1-1 if someone is in acute, immediate crisis
  • National Suicide Lifeline: 9-8-8 (confidential and anonymous)

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.