Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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child and parent celebrating the holidy

Special holiday webinar

Watch the webinar with Caroline Patterson, LMFT, EAP Counselor, recorded on Thursday, December 12th, from 2:00 - 2:30 p.m. MT. This session focuses on finding peace during the holidays, offering practical tools to manage stress, set healthy boundaries, and navigate the season with realistic expectations. Discover strategies to reduce holiday blues and protect your well-being.

Watch now

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Self-Service Mental Health Resource 

Monthly Tip for January

Intermountain Health EAP is excited to offer self-service mental wellbeing resources through our partnership with CredibleMind. This online platform provides expert-rated, evidence-based resources to support mental health, emotional well-being, and personal growth. Covering over 100 topics, CredibleMind offers videos, podcasts, apps, books, and articles to help you and your loved ones navigate life’s challenges and take charge of your mental wellness.

Here are some assessments you’ll find:

  • Is it Job Stress or Burnout?
  • Is Caring for Others Taking a Toll on You?
  • What’s Your Mental Health Profile?
  • Is Your Mind Full or Are You Mindful?
  • How Strong is Your Resilience Network?
  • What’s Your Meditation Style?

Whatever challenges life throws your way, discover reliable, science-backed resources to support you on your journey.

Access your mental wellbeing resources today!

Explore CredibleMind

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.