Who and When to Call

Call anytime if your child has any of the following:

• One-time temperature of 101 F (38.3 C) or more; or 
• A temperature of 100.4 F (38.0 C) or more, lasting more than an hour 
• Shaking chills 
• A broken central venous catheter 
• Severe or persistent vomiting or diarrhea 
• Bleeding that last more than 10 minutes 
• Blood in the urine or stool (bowel movements) 
• Frequent urination or burning with urination 
• Pain with bowel movement 
• Moderate to severe pain 
• Development of, or exposure to, the chicken pox or measles 
• Severe headache 
• General sick feeling without knowing why 
• Any concerns that cannot safely wait until business hours 

During business hours if:

• You need to make a routine appointment for your child 
• Your child needs a refill of medicine 
• Your child has been constipated (no bowel movement) for three days or longer 
• Your child has mild pain or mild headache 
• Your child has yellow skin color 
• Your child has dry lips, tongue, or mouth 
• You have any concerns or questions 
• You need to know your child’s laboratory results