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Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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March online event

Managing Emotional Distress During Social Change

Join Elisa Valle, CSW and Marc Potter, LCSW on Tuesday, March 18 at 2:00 PM MT for an insightful session focused on managing emotional distress during times of social change. This session will provide practical coping tools and strategies to reduce emotional reactivity to help you find calm. If you're unable to attend live, don't worry - a recording will be sent to all registrants afterward.

Register today!

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

Mental Health Awareness

Monthly tip for March

It's always important to raise awareness about mental health and the impact it has on our everyday lives. Poor mental health refers to alterations in thinking, mood, or behavior associated with distress or impaired functioning. Your mental health is just as important as your physical health and affects children, adults, families, communities, and workplaces alike. Dedicated mental health providers and resources at your fingertips offer a variety of ways you can check in on your mental health and support others. Try one of the links below.

Mental Health Counseling

  • Call EAP for counseling 1-800-832-7733. We have providers in your area ready to talk.
  • Mental Health counseling is available for the employee, spouse/domestic partner, and dependents ages 6-26.

Counselor-Led Offerings

  • Mental Health Minutes given by counselors covering stress management help, mindfulness, and meditation
  • Live Webinars on a variety of topics. Recently added: "Increasing Self Compassion" and "Managing Difficult Interactions".

Self-Guided Resources

  • Mindfulness - On-demand resources and recordings Substance Abuse and Mental Health Services Administration SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
  • 988 Lifeline - The Lifeline provides 24/7, free and confidential support for people in distress and prevention and crisis resources for you or your loved ones.

For free, confidential counseling services, call 1-800-832-7733 M – F 8 am to 5 pm MST to schedule an appointment. In addition, our urgent call counselors will answer 24/7/365 for in-moment support.

CredibleMind

Self-Service Mental Health Resource

Intermountain EAP has partnered with CredibleMind to bring you and your loved one's free mental health resources across 100+ topics. Take charge your mental health now with tools to help you:

  • Beat burnout
  • Manage anxiety
  • Prevent depression
  • Relieve Stress
  • Sleep Better
  • And so much more...
Get Started

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.