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Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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Special holiday webinar

Join Caroline Patterson, LMFT, EAP Counselor, on Thursday, 12/5, at 11:00 a.m. for a 30-minute session on finding peace during the holidays. Learn practical tools to manage stress, set healthy boundaries, and navigate the season with realistic expectations. Discover strategies to reduce holiday blues and protect your well-being.

Register here

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

stress management

November highlight - Stress Management

Holidays are approaching and the end of the year is near, which can lead to an uptick in stress. Stress can be motivating and engaging but too much stress can affect us where we are most vulnerable: physically, mentally, and socially. Here are some relaxation techniques to help you reduce stress:

Breathe & Focus

  1. Take long, slow deep breaths with increasingly longer exhalations
  2. Gently disengage your mind from distracting thoughts.
  3. Kindly bring your mind back to your breath.

Repetitive Prayer or Phrase

Silently repeat a short prayer or phrase while focusing on the breath:

  • May I be well;
  • May I be happy;
  • May I be peaceful

Body Scan

  1. Combine breath/focus with progressive muscle relaxation.
  2. Move from muscle to muscle and mentally release any physical tension you feel.

Mindfulness Meditation

  1. Sit comfortably.
  2. Focus on your breathing.
  3. Bring your mind’s attention to the present moment without drifting into concerns about the past or future.
  4. When you mind wanders, kindly bring it back to your breath.

To learn more about stress management, register for our live webinar, Managing Life’s Stress.

Learn more about our other virtual trainings. For free, confidential counseling services and 24/7 crisis hotline access, please call 801-442-3509 or 800-832-7733 to schedule an appointment or speak with a counselor.

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.