TeleHealth connects our patients, no matter where they are, to Intermountain’s world-class experts and providers, so they can receive the right care, in the right place, at the right time. TeleHealth technology uses a system of cameras, speakers, and television screens to connect patients and providers in different locations, and continues to expand to outpatient care settings in our clinics and hospitals, and into patient homes.
In Utah's rural areas, qualified behavioral health specialists may be hours away when patients need them most. At Intermountain, TeleHealth is connecting patients and providers for both crisis care and outpatient psychiatry. When our patients are in need of compassionate care, the additional support of TeleHealth is making a difference and improving outcomes for our patients.
Crisis Care: TeleHealth technology allows us to quickly connect Emergency Department patients with crisis care workers in Salt Lake City. Once connected, these experts conduct real-time evaluation of patients and consult with on-site clinical staff about diagnosis and treatment, including recommendations regarding patient transfer and follow up treatment.
Psychiatry: TeleHealth also connects patients with an advanced practice clinician at Intermountain Medical Center for outpatient psychiatry visits.
Stroke: For patients suffering ischemic stroke, time is critical for your brain. That's why Intermountain is using TeleHealth to connect patients in EDs across the system to neurologists at Intermountain Medical Center, who conduct real-time evaluations and consult with on-site physicians to determine treatment, including administration of tPA, and follow up care.
Radiation Therapy: Patients battling cancer in Southwestern Utah often have to face radiation therapy without their provider, whose travels between Dixie and the Wasatch Front may make them unavailable on their patients’ schedules. Now, TeleHealth allows providers to connect with patients no matter where they are, answering questions and supporting patients whenever they need it.
Diabetes Education: Many patients receiving a diabetes or pre-diabetes diagnosis are overwhelmed with information on how to live with or improve their condition. TeleHealth is allowing diabetes educators to connect with these patients in their communities, sharing knowledge that might otherwise be inhibited by time and distance.
Interpretation: If an in-person interpreter isn’t immediately available, patients that speak little or no English can now access interpretation services at the touch of button. Qualified interpreters on iPads use TeleHealth to communicate detailed health information that patients need to make informed care decisions for themselves or their loved ones.
Craniofacial Consultations: The expert team of craniofacial specialists at Primary Children’s used to travel thousands of miles visiting children throughout Utah to consult and follow up on treatment of cleft palates and other facial abnormalities – and their patients used to have to travel hundreds of miles to visit them. Now, using TeleHealth, the entire team of specialists can meet together in the Primary Children’s TeleHealth suite to consult with patients at Dixie Regional Medical Center, streamlining visits and keeping both providers and patients close to home.
Genetic Counseling: When women with high risk pregnancies discover abnormalities, TeleHealth can ease the added stress of traveling to see a genetic counselor by connecting them from Maternal Fetal clinics to specialists at Intermountain Medical Center.
Lactation Support: For new moms struggling to feed their babies, TeleHealth is bringing lactation specialists into communities that might not otherwise have them, allowing the new mom to get the education that she needs without having to travel.
Newborn Critical Care: For Intermountain's smallest patients and their families, access to neonatal specialists can be a critical safety net in the first moments of life. TeleHealth allows neonatologists from Utah Valley Regional and Dixie Regional to connect with babies that are born with complications, and collaborate with bedside staff on their care - in some cases, keeping these babies closer to home and family.
For patients with wounds that need specialty care, TeleHealth is connecting them to providers that can provide the care they need without the travel usually required. Currently, providers at Dixie Regional Medical Center are connected to support current wound clinics and provide additional specialist care.
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Intermountain Healthcare is a Utah-based, not-for-profit system of 22 hospitals, 185 clinics, a Medical Group with some 1,400 employed physicians, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and in efficient healthcare delivery.
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