At Primary Children’s, our priority is providing patient and family-centered care, and our simple philosophy of The Child First and Always® informs every decision we make. If you have questions or concerns about the billing process, we are here to help.

Insurance Coverage

Primary Children’s Hospital and all physicians, clinics, and other services accept all insurance plans to help offset the cost of care. While ware working continually to ensure that we have contracts with every insurance carrier and plan available to our patients, it’s always important to confirm coverage with your insurance providerIf you have questions about your insurance coverage or insurance payments toward your bill, please call your insurance company directly. The insurance company’s phone number is usually printed on the back of your insurance card.

Understanding Your Bills

Primary Children’s Hospital is a part of Intermountain Healthcare, a nonprofit healthcare system, and is the pediatric specialty teaching hospital for the University of Utah School of Medicine. Because of this special relationship, you mayreceive more than one bill associated with your child’s care. Services provided by the facility will be billed by Intermountain Healthcare. Services provided by the physician will be billed separately by University Medical Billing. 

For example, if your clinic visit includes an echocardiogram, it will generate a technical fee that will be billed by the hospital. The cardiologist’s professional interpretation of the echocardiogram will be billed by University Medical Billing.

Questions about your Intermountain bill

Questions about your University of Utah bill

Paying Your Bill

You can pay both your Intermountain Healthcare and University bills online or over the phone.

Intermountain Healthcare Online Bill Pay

U Health Online Bill Pay

Financial Assistance

We believe that financial concerns should not prevent children and families from receiving medical careIf you are experiencing financial hardship or are otherwise unable to pay the full balance of your bill, both Intermountain Healthcare and University Medical Billing provide financial assistance programs for those that qualify. 

Intermountain Healthcare Financial Assistance

U Health Financial Assistance