After careful evaluation of changing consumer behaviors, the Intermountain Medical Group is making changes to position our organization to meet consumers where they are now and where they’re headed.
The following changes will help us better meet consumer demands, sustain operations, and ensure the appropriate level of urgent care staffing throughout our clinics:
- A Spanish Fork InstaCare will open on the new Spanish Fork Hospital campus on Monday, April 5
- Six InstaCare locations in Utah will close by end of day Thursday, April 15:
- South Ogden
- Tooele
- Memorial (located in the Sugarhouse area)
- North Orem
- Payson
- Springville
- The Memorial KidsCare will relocate to the Cottonwood InstaCare location
- A same-day primary care clinic in Tooele will open for weekend services starting Saturday, April 17
- Hours of operation will be adjusted at the North Cache, Layton Parkway, and Heber clinics:
|
Locations |
Current Hours |
Change |
Summary |
|
North Cache |
Mon-Sun: 8 a.m. to 8 p.m. |
Mon-Sat: Noon to 8 p.m. |
Closed Sunday |
|
Layton Parkway |
Mon-Sun: 8 a.m. to midnight |
Mon-Sun: 8 a.m. to 10 p.m. |
Close two hours earlier |
|
Heber |
Mon-Sun: 8 a.m. to 8 p.m. |
Mon-Sat: 8 a.m. to 8 p.m. Sundays: 8 a.m. to 4 p.m. |
Abbreviated hours on Sunday |
The Intermountain clinics located in the same building as the affected InstaCares will remain open for appointment-based care, with the exception of the Tooele location. I Intermountain will continue to operate 25 InstaCare locations and five KidsCare locations, so patients will still be able to access nearby InstaCare locations as well as Connect Care when virtual care is appropriate.
All impacted caregivers and non-PRN physicians will be offered an employment opportunity within the Medical Group or Intermountain. The Medical Group has many opportunities in a variety of positions available across the system. Human Resources partners will support these caregivers to identify available positions that complement experience and training and offer continued employment.
“We need each of our caregivers, and we need our InstaCares,” says Tony Wallin, MD, urgent care medical director for the Intermountain Medical Group. “We also need to be good stewards of our resources and flex our services to meet the needs and preferences of the communities we serve. Although, we’re closing some of our sites, we’ll work together with every impacted individual to help find a new, similar role in our organization.”
Key contacts:
- Tony Wallin, urgent care medical director
- Ross Fulton, urgent care service line director
- Bruce Dent, HR director