Scammers are often trying to trick Intermountain caregivers by attempting to impersonate vendors, agents, and other authorities. Remember these important clues so you can identify scams and keep Intermountain and your information safe:
- Never feel pressured to give information, such as your credit card number or account password, over the phone, especially if the call was unexpected. Scammers may try to use calls, texts, and emails to impersonate vendors and other partners. If you’re ever unsure, it’s safest to end the call or chat and contact cybersecurity@imail.org.
- Never pay over the phone. Intermountain vendors and partners will almost never ask you to provide payment information, including gift cards or “verification cards” as some scammers call them, for products or services over the phone.
- Always use the official customer service contact methods when conducting business with vendors and partners.
- Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they’re asking. Be wary any time someone tries to convince you that you must act now, for example by threatening subpoena or other legal action.
For more information on how to stay safe online, or to report suspicious communications, visit the Cybersecurity website, or contact cybersecurity at cybersecurity@imail.org.