More than 17,699 caregivers—28% of Intermountain’s workforce across all three regions—have completed this year’s Caregiver Experience Survey so far. The survey runs until Thursday, September 22, at 11:59 p.m., so there’s still time for you to share your voice. All caregivers hired before July 1, 2022 should’ve receive a survey link from Press Ganey last Thursday, September 1. If you don’t see a survey link, double-check your email, including your junk and Other folders. If you can’t find your link, please email hdesk@pressganey.com or call the Press Ganey Support Desk at 800-849-2292 between 6 a.m. and 6 p.m.
The survey is:
- Confidential— no personal identifiers are included in the results
- Mobile-accessible
- Short—it only takes 15 – 20 minutes and you can complete it at work
- Available 24/7
- Offered in both English and Spanish
Many caregivers have contacted Ask HR and the Press Ganey Support Desk about the wrong leader listed in your survey. This year, you’ll see your leader’s name listed in leader-specific questions. For example, a question will now say, “My leader (Natasha Romanova) treats me with respect.” The survey takes up to eight weeks to prepare and launch, so data for the survey—including reporting structures—was pulled from Human Resources databases on July 14, 2022. If you’ve transferred to another department, a new facility, undergone reorganization, or have had additional leader changes since July 14, you’ll see previous leader information. Unfortunately, the survey can’t be changed. If the leader name that appears on your survey is incorrect, please rate the leader who is shown or choose N/A for that item.
If you have additional questions about the Caregiver Experience Survey, review these FAQs or talk to your leader. You can contact Ask HR with additional questions at 801-442-7547 or askhr@imail.org.