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Crisis care
If you’re experiencing a behavioral health crisis without a medical emergency, our crises care program (or access centers) provide instant, urgent care for patients 18 years or older.
You can come to us in a crisis
A mental health crisis can strike when you least expect it. Our access centers provide immediate support if you are experiencing a serious issue like depression, substance abuse or psychosis. If an access center is too far away, call 988, 911, or go to the ER.
Expert care, lower costs
We offer immediate crisis observation, and fast access to mental health treatment from licensed behavioral health professionals.
Your emergency room
Our access centers act like an ER. We’ll give you a medical exam and mental health evaluation to find you the right help.
Clear treatment plan
Our patient care managers create a treatment plan for you. Most of our patients leave with a follow-up within four-to-six days.
Our services
We specialize in providing care for a wide range of behavioral health conditions. These include, but aren’t limited to:
Depression
Anxiety
Suicidal thoughts
Psychosis
Mania
Delusions
Substance abuse
Self harm
Trauma
Our locations
Behavioral Health Access Center - LDS Hospital
324 9th Ave Salt Lake City, UT 84143
(801) 408-8330
Open today: 7 a.m. – 10 p.m.
Our locations
Behavioral Health Access Center - McKay-Dee
4401 Harrison Blvd Ogden, UT 84403
(801) 387-5543
Open 24 Hours
Our locations
Behavioral Access Center - St. George Hospital
1380 E Medical Center Dr St George, UT 84790
(435) 251-4480
Open 24 Hours
Frequently Asked Questions
Find detailed answers to FAQs about our crisis care program so you can make informed decisions about your healthcare.
No, you don’t need to make an appointment. Our access centers are like emergency rooms, you can walk in and wait to be seen.
One of our nurses will check you in and may have you change into a gown. We’ll put your clothing and belongings into a secure locker for you to ensure safety for everyone. Then you’re ready for a medical evaluation.
We’ll show you to a room where you'll meet with a caregiver who will ask you some questions and do a brief medical exam. This helps us make your care team aware of any other medical conditions that need to be addressed as part of your treatment plan.
After being medically cleared you’ll meet our crisis worker — a licensed mental health practitioner who is trained in mental health crises. They'll talk to you about what brought you in and the best options for your treatment.
After meeting with the crisis worker, our psychiatrist (as available) may need to see you to talk about further treatment as well as medication options.
You and your care team will decide on a treatment plan. Most people either go home with a follow-up plan or stay for a 24-hour monitoring period. If you do need to be admitted into inpatient care, it will be included as part of your treatment plan. Learn more about our inpatient care.
Next steps after a long, or short stay, for inpatient mental health care, could include an Intensive Outpatient Program (IOP). An IOP can be used as a transition from inpatient psychiatric care or as an option for addition therapy services.