These instructions are for requesting access via the My Health+ mobile app. You can also request access through the web version of My Health+. The functionality is the same, but the visual prompts will look slightly different.

Existing Users: You can log in using your existing My Health (Intermountain's legacy health portal), SelectHealth, or My Health+ username and password.

New Users: If you don't have an existing username and password you can create a My Health+ account.

My Health+ is getting a new look and name.

Intermountain Health is refreshing My Health+ to look more like our new brand, and we’ve made it easier to find by simply calling it Intermountain Health’s patient portal. The patient portal is available as a mobile app and a web experience. However you choose to access it, Intermountain’s patient portal is the right place to manage your health information on the go.

If you’re new to the patient portal, or haven’t used My Health+ in a while, you’ll be pleasantly surprised how simple it is to access your health records, message your provider, schedule an appointment, pay your bill, and so much more.

If you’ve got My Health+ on your phone, all you need to do is update your app. If you’ve got automatic updates enabled, the new experience will come to you with your next update. Use your existing My Health+ username and password to sign into the patient portal. If you’re new to the patient portal, simply download the app or go to the web experience to get started today.

Intermountain Healthcare takes protecting any patient’s personal or health information very seriously. If we for any reason are unable to validate identity or legal guardianship through the self-request process, you will be prompted to call in and complete the verification over the phone.

What should I do if I run into issues while self-requesting access to my minor(s) medical information?

If you are experiencing issues while self-requesting access to your minor’s medical information, please contact 800-442-5502 to help complete the process.

I think I’ve set up an account before, but I can’t remember my username and/or password. What should I do?

Within the login screen for My Health+, you can select “Forgot Username” or “Forgot Password.” You will need the e-mail address that you believe is linked to your account in order to retrieve your username. If you are still unable to log in, please call 800-442-5502.

Why can’t I use this online self-request process to access someone’s account who is over the age of 18?

Generally, HIPAA regulations require an adult patient to complete a written authorization form or provide other legal documentation for granting an adult’s access to another adult’s medical records. As such, access to another adult’s account can be done in-person at your Intermountain clinic. Both you and the adult patient whose medical records you want access to must be present with appropriate legal identification such as driver’s license, government-issued ID card, or passport.

Why do I need to refresh my user list and log into My Health+ again after Intermountain already granted me access?

While we can grant your login with access to multiple medical records, we will still need your consent after the linkage is complete to access this information inside My Health+. This linkage only needs to be done when you add new people to your account.

I have multiple minors that I would like to request access for. How do I link all their medical information to my My Health+ account?

After completing the details for your first minor, there will be an option within the form to “Add Another Minor” before submitting your request. If you’d like to add multiple minors, please click “Add Another Minor” and continue completion of all the required information before final submission.