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Employee Assistance Program

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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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child and parent celebrating the holidy

Special holiday webinar

Join Caroline Patterson, LMFT, EAP Counselor, on Thursday, December 12th, from 2:00 - 2:30 p.m. MT for a session on finding peace during the holidays. Learn practical tools to manage stress, set healthy boundaries, and navigate the season with realistic expectations. Discover strategies to reduce holiday blues and protect your well-being.

Register here

Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

December Highlight - Goal Setting and Recognition

As the new year quickly approaches, it’s a great time to celebrate our successes. Recognize all the hard work and dedication you have put in to achieve your goals. There is no right or wrong number of goals to achieve by the end of the year. The only thing that matters is that you feel like you’ve succeeded at something this year. When next year arrives, there will be 365 new chances to achieve something great! Here are a few helpful tips for goal setting as we move into the new year:

Set SMART Goals

  • SMART goals can help you better understand and achieve your goals. The five aspects of this method are: Specific, Measurable, Achievable, Realistic, and Time-bound. By setting SMART goals, you are much more likely to arrive at your target destination.

Know your Why

  • Ask yourself why you set these goals. When your goals have a personal meaning attached to them, you are more likely to stay motivated during the process.

Check-in to Stay on Track

  • It can be challenging to stay on track with any goal. To help, find ways to check-in with yourself. Set a calendar reminder, a weekly goal review, or ask a friend to check-in. Do what works for you to stay the course.

Be Accountable

  • Goals are easy to set. Staying accountable of them is the hard part. When you feel like abandoning your goals, take a few minutes to evaluation the situation. Try not to punish yourself. Instead recognize the progress you have already made and decide how you can get back on track. Accountability helps you make consistent, steady progress.

As this year ends, take a moment to scan for positives with EAP mindfulness guru, Marc Potter. You can also register for virtual meditation groups with Marc or look at our other virtual mindfulness classes.

For free, confidential counseling services and 24/7 in-moment crisis support access, please call 801-442-3509 to schedule an appointment or speak with a counselor.

Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.