Commonly Treated Conditions

Connect Care Urgent Care is able to treat most everyday illnesses including those described below. However, if during your visit we feel you need to be seen in person, we’ll refer you to a provider and we won’t charge you for your Connect Care visit.

  • Allergies
  • Colds
  • Cough
  • Eye infections
  • Flu
  • Joint pain or strains
  • Lower back pain
  • Minor skin problems
  • Painful urination (women only)
  • Sore throat
  • Stuffy and runny nose
Please note: Intermountain providers cannot treat ear infections on Connect Care. We are also unable to treat croup with steroids on Connect Care.

Benefits of Using Connect Care

Access Care Anywhere

Connect with an Intermountain provider from anywhere in the United States using the Intermountain Health app.

Open 24 Hours, No Appointments

Caregivers are available 24 hours a day, every day of the year – including holidays. Just sign in and have your visit when you need it.

Quality You Can Trust

Intermountain caregivers and care standards ensure you get the best care, and your regular Intermountain doctor can see a record of your visit.

Cost and Coverage

Most insurance carriers now cover Connect Care, which means your visit may be free. $69 is the most you’ll pay for your visit.

Is Connect Care right for me?

Connect Care is a great way to get help for many urgent medical issues. While there are many things that can be done with a telehealth visit, there are some things—like a full physical exam and medical testing—that can’t. In some situations, a Connect Care provider might recommend going to an in-person visit to get further care. 

Frequently Asked Questions

Can I use Connect Care for my child?

Yes! Your child must be present during the video visit. Please note infants under 3 months old with a fever need to be evaluated in person. Please know your baby’s weight and temperature