Tricia Boulton, RN, a nurse manager in the emergency department at Utah Valley Hospital, asked Dr. Marc Harrison:

  • How will we standardize staffing levels across Intermountain when each hospital functions differently?
  • How can we set our staffing levels based on Truven benchmarking when the way we do things doesn’t match up with other benchmarked hospitals?
  • Are we planning to reduce staffing levels?
  • Will each hospital still be able to staff in a way that reflects the needs of their local community?